[Hiring] Bilingual Answering Service Agent @Advantage TeleMessaging, Inc.

Role Description

We are currently hiring full-time Answering Service Agents to join our remote team. As an agent, you’ll be the first point of contact for our clients, delivering accurate, compassionate, and professional service on every call.

• These are not sales, telemarketing, gig, or “make your own hours” positions.

Qualifications

• Reside in PA, FL, MD, VA, or WV
• Fluent in both English and Spanish
• Proven customer service background
• Enjoy helping others and working as part of a team
• Communicate clearly, professionally, and confidently
• Pleasant and polished phone voice
• Above-average spelling skills
• Type at least 40 words per minute
• Meet work-from-home requirements, including:
  • High-speed wired internet connection (no Wi-Fi)
  • A separate, quiet workspace free from noises and distractions
• Be flexible and able to work the required schedule (Monday, Tuesday, Thursday, Friday, Saturday 3p-11p Eastern. Flexibility Required)
• Pass a pre-employment drug screen and background check (a requirement of employment)

Requirements

• 1st Shift, Full-Time position (40 hours per week)
• Typical Shifts (Eastern Time):
  • Monday: 3:00pm-11:00pm Eastern
  • Tuesday: 3:00pm-11:00pm Eastern
  • Thursday: 3:00pm-11:00pm Eastern
  • Friday: 3:00pm-11:00pm Eastern
  • Saturday: 3:00pm-11:00pm Eastern
• One weekend day per week (required)
• Part of every holiday (required)

Benefits

• Competitive pay: $15/hour
• Weekly attendance bonus: $2/hour after 90 days
• Weekly pay with direct deposit
• Company-provided work equipment
• Medical, dental, and vision insurance (after 90 days)
• Call-A-Doctor / TeleDoc telemedicine benefit
• Flexible Spending Accounts (Section 125 plans)
• 401(k)
• Paid Time Off (after one year)
• And much more!