[Hiring] Benefits Associate @AIL

Role Description

As a Remote Entry-Level Managing Agent, you'll combine customer service, relationship-building, and consultative sales to help families protect what matters most.

• Meet virtually with members through Zoom and phone appointments.
• Connect with qualified members who have requested information.
• Learn clients' financial protection needs and recommend personalized benefit solutions.
• Explain life, accident, and supplemental health insurance options in a clear and professional manner.
• Guide clients through the enrollment process.
• Conduct policy reviews and assist with beneficiary updates and policy changes.
• Provide outstanding customer service before and after enrollment.
• Maintain accurate records while following company and state compliance guidelines.
• Participate in weekly coaching, mentorship, leadership development, and ongoing training.

Qualifications

• Strong communicators with excellent interpersonal skills.
• Customer-focused and passionate about helping others.
• Self-motivated, dependable, and organized.
• Goal-oriented with strong problem-solving abilities.
• Comfortable working independently in a remote environment.
• Coachable and eager to learn.
• Proficient with computers, Zoom, CRM systems, Google Workspace, and virtual communication tools.
• Experience in customer service, retail, hospitality, healthcare, banking, education, military, administration, recruiting, insurance, call centers, business development, or sales is welcomed—but not required.

Requirements

• Be at least 18 years old.
• Be legally authorized to work in the United States.
• Be physically located within the United States.
• Have a computer or laptop.
• Have reliable high-speed internet.
• Have a webcam and microphone.
• Have a quiet, professional workspace.

Benefits

• Health Insurance Reimbursement
• Company-Paid Life Insurance
• Residual Income Opportunities
• Leadership Development Programs
• Promotion-From-Within Culture
• OPEIU Local 277 Union Representation (where applicable)
• Recognition & Incentives
• Top performers may qualify for company-sponsored incentive trips, leadership conferences, performance bonuses, and professional recognition awards.
• Career development opportunities