[Hiring] Associate Credentialing Representative @Highmark Health

Role Description

This job processes provider applications and re-applications including initial mailing, review, and loading. Maintains provider database and communicates with providers by phone and mail regarding credentialing status and information. Performs credentialing, re-credentialing and related activities and coordinates credentialing verifications. Reviews and processes more complex additions, updates and deletions of provider information in the Dental Provider file database. Supports the implementation of new networks, systems, software, guidelines and other endeavors with a focus on “group practices” as opposed to individual providers. Depending on level, trains credentialing personnel in the use of various systems, software, databases and procedures. Participates in projects which streamline, automate or otherwise enhance credentialing functions.

Qualifications

• Minimum: High School Diploma or GED
• 0-1 years of experience
• Experience in Provider Data Management, Customer Services or Claims
• Microsoft Office experience (i.e. Word, Excel, PowerPoint, etc.)
• Preferred: Familiarity with credentialing processes and the URAC standards
• Experience in the use of ULTRA and Dental Provider File systems
• Experience with the Customer Service inquiry system or claims processing concepts

Requirements

• Good written and verbal communication
• Proficiency in the use of the Provider file and the credentialing of providers
• Proven diplomacy and a professional demeanor for effective communication with provider offices, internal personnel, vendors, accounts and committees
• Strong written communication and presentation skills are essential

Benefits

• Pay Range Minimum: $19.66
• Pay Range Maximum: $27.42
• Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations