[Hiring] Application Security Program Manager @XBOW
Application Security Program Manager @XBOW
Customer Service
Salary usd 130,000 - 2..
Remote Location
Employment Type full-time
Posted 1wk ago

[Hiring] Application Security Program Manager @XBOW

1wk ago - XBOW is hiring a remote Application Security Program Manager. 💸 Salary: usd 130,000 - 280,000 per year 📍Location: South Korea

Role Description

We’re looking for a technical-minded Application Security Program Manager to join our founding Customer Success team and help scale a growing and diverse customer base. Your mission: ensure a smooth, reliable experience across the customer journey—while stepping in with just the right level of support as needed.

  • Be a super-owner of the post-sale lifecycle, supporting a high volume of customers with efficiency, structure, and care.
  • Guide user experiences, troubleshoot product questions, and surface systemic blockers.
  • Drive continuous improvement across tools, workflows, and customer outcomes.
  • Blend customer-facing empathy with a TPM’s mindset.
  • Help define what scaled success looks like at XBOW.

What You’ll Do

  • Work directly with security teams, AppSec leaders, and engineering orgs integrating autonomous pentesting into their vulnerability management programs.
  • Serve as the primary point of contact for a large and growing portfolio of customers.
  • Own the end-to-end customer experience across hundreds of accounts; ensure nothing falls through the cracks.
  • Deliver a high-touch experience by acting as a problem solver—conduct independent analysis and triage before escalating to internal teams.
  • Develop and own repeatable workflows to scale self-service–led entry with product-led expansion.
  • Collaborate closely with both product and sales teams to align on strategy and execution.
  • Act as an external-facing technical program manager—identify process gaps, advocate for fixes, and recognize when automation is needed.
  • Represent the voice of the customer internally to drive adoption and continuous improvement.
  • Advocate for product and process changes that reduce friction, automate touchpoints, and improve outcomes.
  • Navigate product questions with confidence, escalating appropriately even without deep domain knowledge.
  • Translate pentesting findings and vulnerability data into actionable guidance for security and engineering stakeholders.
  • Understand application security concepts—OWASP Top 10, CVSS scoring, common vulnerability classes—well enough to field customer questions and contextualize results.
  • Work with customers running large-scale assessments across dozens or hundreds of applications, tracking coverage, SLA adherence, and finding trends.
  • Partner with Product and Engineering to triage edge cases in scan results, distinguishing between product gaps and expected behavior.
  • Build and maintain customer-facing documentation, runbooks, and enablement materials grounded in real product workflows.

Qualifications

  • Experience in a technical customer-facing role.
  • Familiarity with application security or developer tools.
  • Working knowledge of application security fundamentals.
  • Exposure to security tools ecosystem: scanners, DAST/SAST platforms, vulnerability management systems.
  • Background in technical program management, technical account management or scaled customer success.
  • Fluent in Korean, advanced in English.

Requirements

  • Competitive base salary starting at USD 130,000 and a meaningful equity package.
  • Help hundreds of customers succeed with AI-driven security at scale.
  • Shape how we deliver customer success in a high-volume, high-leverage environment.
  • Join a company that’s not just following the AI wave—we’re defining what the future of security looks like.

Benefits

  • Remote work opportunity anywhere in South Korea; option to work from the office in Seoul.
  • Full-time contract.
  • Hiring process includes a 30-min introductory chat with the Talent team, a 30-min peer interview with a CSM, a 30-min call with the Global Head of CSM, and a 60-min final interview on site with the General Manager in Korea.
Before You Apply
remote Be aware of the location restriction for this remote position: South Korea
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Application Security Program Manager @XBOW
Customer Service
Salary usd 130,000 - 2..
Remote Location
Employment Type full-time
Posted 1wk ago
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remote Be aware of the location restriction for this remote position: South Korea
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply
Applied
Sent Follow-Up
Interview Scheduled
Interview Completed
Offer Accepted
Offer Declined
Application Denied
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