[Hiring] Admissions Counselor @Campus

Role Description

As an Admissions Counselor, you’ll connect with prospective students daily - by phone, text, and email - to build trust, discover their goals, and guide them through the admissions process. You’ll help them understand what to expect, assess whether Campus is the right fit, and support them in taking the next step. You’ll need to listen with empathy, communicate with clarity, and follow up with persistence.

This is a performance-driven role grounded in connection. Many students come to these conversations feeling uncertain or overwhelmed, and your job is to meet them where they are, motivating them to move forward - if Campus is a good fit for their ambitions. If you love helping people and thrive in a fast-paced, goal-oriented environment, this role is for you.

This role is a remote position based in Phoenix, AZ. Candidates must be located in or near the Phoenix area to be eligible. Available schedules include Sunday–Thursday or Tuesday–Saturday, with working hours from 10:00 AM to 7:00 PM PT.

You’re excited about this opportunity because you will…

• Build trust and rapport with prospective students through high-energy, student-centered conversations
• Identify and troubleshoot common student challenges, whether it’s confusion about the process, readiness for college, or emotional stress
• Conduct admissions interviews that uncover each student’s goals, motivations, and potential barriers
• Guide and follow-up consistently with students through the application and enrollment process, including assistance in completing their application, steps for enrollments, and clear understanding of the Campus program, schedule, and expectations
• Use sound judgment to help students navigate ambiguity, objections, or frustration with clarity and care
• Manage a personal pipeline, making 80+ calls daily, conducting interviews, and following up consistently via structured phone, text, and email
• Manage your daily tasks, follow-ups, and notes with precision using Salesforce and structured outreach tools
• Maintain clean, accurate documentation that supports seamless handoffs between Admissions, Financial Aid, and Onboarding
• Thrive in ambiguity, pivot often, and stay motivated and persistent despite repeated rejection or student drop-off

Qualifications

• Are warm, confident, and engaging on the phone; you know how to connect with people quickly
• Know how to listen closely, ask strong follow-up questions, and tailor your approach to meet people where they are
• Are resilient. You bounce back from rejection and keep showing up with energy
• Stay organized and structured even amid high outreach volume and shifting priorities—you manage your pipeline like a pro
• Are coachable, can apply feedback fast, and always want to get better
• Understand that this is a performance role; you're motivated by hitting goals and making a difference
• Can thrive in a fast-paced, constantly evolving environment

Requirements

• Bachelor's degree
• Clear, confident phone communication and strong written follow-up
• Comfort with metrics and performance targets
• Familiarity with tools like Salesforce, Google Sheets, or other CRMs (or eagerness to learn)
• Proven ability to manage a high volume of outreach and follow-up
• This role is a remote position based in Phoenix, AZ. Candidates must be located in or near the Phoenix area to be eligible. Available schedules include Sunday–Thursday or Tuesday–Saturday, with working hours from 10:00 AM to 7:00 PM PT.

Nice to Have

• Experience in admissions, recruitment, sales, or another student/customer-facing role

Benefits

• A compensation package that includes a base salary $52,000 - $60,000 + equity grant
• Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary will be localized.
• Medical, dental, and vision insurance
• 401(k) match
• Fertility benefits via Carrot
• Flexible Time Away + paid holidays
• Opportunity to make an impact – you’ll be an integral player in bringing our vision to life