[Hiring] ACH Specialist I @Grow Financial Federal Credit Union

Role Description

Responsible for the timely completion of assigned activities pertaining to ACH processing and operations. Ensures accurate and compliant execution of assigned tasks, maintaining operational excellence, and providing a satisfactory member experience. Demonstrates understanding of ACH processes and a commitment to focus on providing a first contact resolution.

Qualifications

• High school diploma or equivalent is required.
• Two years of financial institution experience with general knowledge of payments is required.
• Must have excellent verbal and written communication and interpersonal skills.
• Proficiency in using banking software and Microsoft Office Suite.
• Must be able to perform in a fast-paced multi-tasked environment with high attention to detail.
• Must be able to work well in a team environment as well as independently with minimal supervision.
• Excellent customer service skills.

Requirements

• Must be able to sit for extended periods of time.
• Must be able to read, write, speak, and type English.
• Must be able to hear and use a telephone.
• Use of computer requires repetitive keystrokes.

Benefits

• Remote/Work From Home Available
• Medical/Dental/Vision Insurance
• Employee discount on loans
• Professional Development Reimbursement of up to $5,250 per year for full-time team members.
• Paid Time Off: 15 days/year & over 10 Paid Holidays
• Paid Volunteer Days: Grow provides two bi-annual paid volunteer days to all team members.
• Retirement Benefits (401K): Grow matches up to 8% for team members.
• Growth Potential: In-house training department dedicated to helping our team members reach their maximum potential.