[Hiring] Accounts Receivable Rep II @Holista

Role Description

This role involves reconciling incoming payments with outstanding remittances to ensure accurate payments have been made, patients are billed for appropriate amounts, and correct amounts are written off per contract requirements.

• Work directly with provider offices and clients to rectify any potential issues leading to problems with payments.
• Review internal reports to ensure proper medical claim processing and billing has occurred.
• Research and follow up on medical claims where proper processing has not occurred by contacting clients and/or provider’s offices.
• Maintain detailed notes in proprietary web-based systems to ensure proper communication is made to providers regarding medical claim status.
• Contact clients to determine medical claim status and assist in the resolution of proper medical claim processing.
• Answer incoming calls, emails, and voicemails and provide great customer service while doing so.
• Develop and/or communicate methods to improve productivity and efficiency.
• Contribute to the team effort by accomplishing additional responsibilities as needed.

Qualifications

• High school diploma or equivalent
• 1+ years of banking or finance related experience
• Entry level knowledge of Microsoft Word/Excel/Outlook/SharePoint
• Entry level knowledge of Ring Central/Slack/Zoom/Teams
• Analytical skills
• Ability to prioritize and organize multiple tasks
• Ability to remain organized with multiple interruptions
• Ability to work in a HIPAA compliant remote environment
• Ability to successfully communicate with colleagues and clients in a remote setting

Requirements

• Associates degree in Business, Finance or related field (preferred)
• 2+ years of banking or finance related experience in a healthcare environment (preferred)
• Previous experience working in a remote/virtual environment (preferred)
• Knowledge of health care and/or physical therapy terminology, coding, and operations (preferred)
• Availity platform experience strongly preferred

Benefits

• Candidate must be a resident of one of the following states to qualify for this opportunity: AZ, FL, MO, NV, TX, WA, and WI
• This position is open to work remotely in any of the states listed above
• Schedule: Mon – Fri 8:00am – 4:30pm CST