[Hiring] Account Services Representative @AIL

Role Description

Join AO Globe Life and become part of a fully remote, mission-driven team. This role is a great fit for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who enjoys a people-first, service-oriented environment. With structured training, a steady flow of inbound client interest, and ongoing mentorship, you’ll have what you need to grow a meaningful career from anywhere in the U.S.

What You'll Do

• Build lasting client relationships
• Support the enrollment process from start to finish with professionalism
• Handle documentation accurately and stay on top of follow-ups
• Participate in ongoing mentorship, professional development, and team training
• Walk individuals and families through personalized supplemental benefit options
• Focus on delivering excellent, client-centered service
• Meet with clients virtually over Zoom to discuss their needs

Qualifications

• Reliable internet connection plus a Windows laptop/PC with webcam
• Authorized to work in the United States
• Prior customer service or consultative experience is a plus, not required
• Excellent interpersonal and communication abilities
• A heart for helping people and supporting a purpose-driven mission
• Organized, self-motivated, and comfortable working independently
• Willingness and ability to obtain required state licensing, if applicable
• Ease with virtual tools and video meetings

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• 100% remote with flexible hours
• A collaborative, people-first team environment
• Inbound client interest — no cold outreach
• Income growth through renewals
• Equity opportunity (3%) for those who qualify
• A clear path toward leadership roles
• Full training and licensing support
• Weekly pay based on performance
• Monthly and quarterly bonus potential

Company Description

AO Globe Life has a 70-plus year history of serving union members, credit union clients, and veterans nationwide through supplemental benefits that protect working families. As a remote-first company, integrity, flexibility, and team empowerment guide how we operate.

If this sounds like the opportunity you’ve been looking for, apply today.