[Hiring] Technology Compliance Advisor @Emprise Bank 2

Role Description

The Technology Compliance Advisor is a strategic builder responsible for developing, maturing, and scaling the Bank’s technology compliance capabilities across the enterprise.

• Exemplary customer service experience
• Strong attention to detail and time management skills
• Confident and articulate communication skills
• Initiative and strong work ethic
• Ability to effectively build and maintain relationships with Emprise associates, vendors, and professional contacts
• An understanding of and commitment to our values

Essential functions of the role:

• Information Security Compliance & Program Development
  • Ensure compliance with the bank’s Information Security Program and applicable financial services regulations (e.g., FFIEC, GLBA, NIST, PCI-DSS).
  • Develop and mature policies, standards, and procedures that support secure data exchange, third-party integrations, and API-driven products.
  • Create monitoring and reporting mechanisms to proactively identify gaps across partner ecosystems, shared-responsibility models, and internal platforms.
  • Establish governance practices that strengthen oversight of FinTech, Embedded Banking, and Core relationships, protection of confidential information and secure system assignments.
• Incident and Problem Management Program
  • Design, execute, support, advise, scale the Incident & Problem Management program to support evolving products, partners, and integrations.
  • Ensure consistent service quality by efficiently logging, categorizing, prioritizing, and resolving incidents.
  • Work directly with IT and security teams to respond to cybersecurity threats and mitigate potential impacts.
  • Build analytical tools to identify trends, recurring issues, and improvement opportunities across both internal and partner environments.
• Business Continuity Management
  • Execute and mature the bank’s Business Continuity Plan and Disaster Recovery strategy for the enterprise to ensure that services can continue or be quickly restored during major disruptions.
  • Ensure that continuity plans align with regulatory requirements and industry best practices.
  • Design and lead scenario-based relative and meaningful testing and BCP/DR exercises targeted to support the enterprise business processes.
  • Develop evaluation frameworks to ensure Embedded partner resiliency meets contractual, operational, and regulatory expectations.
• Change Management – Change Coordinator
  • Review, research, and approve standard changes.
  • Evaluate potential risks associated with change requests and ensure compliance with security best practices.
  • Lead coordination of changes being brought to Core Change Control (CAB).
  • Prepare agenda, coordinate and facilitate Change Advisory Board meetings.
  • Review outcomes of implemented changes, ensure success, documentation of lessons learned, and presents to Change Advisory Board.
  • Lead and mature the Change Advisory Board (CAB) process and build continuous improvement feedback loops.
• Communication, Governance and Leadership
  • Serve as a subject matter expert on pending and relevant laws, regulations, and guidance related to the Financial Industry.
  • Mature Information Technology policies, procedures, and programs to reflect new or evolving regulatory expectations.
  • Interact with Emprise employees, other banks, Embedded partners, and vendors to strengthen relationships, build networks and share best practices.
  • Effectively communicates in a variety of settings, adjusts to fit the audience and message.
  • Coordinate internal and external Information Technology audits, as well as the coordination of Regulatory Exams for the Bank.
  • Evaluate and recommend enhancements to improve operational efficiency, IT governance maturity, and program scalability to support growth of the enterprise.
  • Oversee reporting requirements and lead Technology projects as needed.
  • Other duties assigned within the scope and responsibility of the job.

Qualifications

• Bachelor’s degree in Information Security, IT, or related field (or equivalent experience)
• 2+ years’ experience in IT risk management, IT controls, technology compliance, IT governance, ITSM/ITIL frameworks, and SSDLC practices
• Strong analytical and time-management skills
• Excellent organization and time management skills
• Understanding of technology oversight frameworks and banking regulations for embedded banking and fintech environments
• Proven ability to influence diverse stakeholders, collaborate with teams, and partners

Benefits

• In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success.
• Emprise Bank is committed to an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.