[Hiring] Senior Associate, Global Solutions and Risk Compliance @Amazon

Role Description

The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines, and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritizes a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development.

Please note that while this role follows a remote setup, you must be physically based in Metro Manila, Cavite, Bulacan, Laguna, or Rizal throughout your employment, as these are the approved work locations for the role.

• Review product information against regulatory documentation to ensure compliance for Amazon listings.
• Classify products using Amazon tools and address deviations from SOPs in collaboration with your manager and experts.
• Prioritize tasks using reports to meet quality, productivity, and service targets.
• Identify improvement opportunities, such as automating reports with Excel, and contribute to SOP refinement.
• Share expertise in knowledge-sharing sessions and mentor peers.

Qualifications

• Bachelor's degree
• Proficiency in Microsoft Office Suite and related applications
• Advanced English proficiency (B2 or equivalent) in both verbal and written communication

Requirements

• Strong knowledge of consumer product compliance processes and regulations
• Proven experience in regulatory compliance management, including working with government agencies
• 2+ years experience in Business Process Outsourcing across domains such as accounting, regulatory compliance, payment processing, IT services, human resources, or quality assurance
• Advanced proficiency in Excel, including VBA
• Expertise in database querying (SQL)
• Experience as a quality auditor in retail chain management, Fast-Moving Consumer Goods (FMCG) companies, or corporate environments
• Background in data analysis within quantitative fields, including the development of data and decision support systems

Company Description