[Hiring] Contractual Assurance Lead @Clearsprings Management Limited

Role Description

The Contractual Obligations Lead is responsible for leading and managing the Contractual Obligations Self-Assessment Framework across the organisation. The role ensures contractual compliance assurance activities are delivered consistently, accurately, and effectively, reducing organisational risk and strengthening governance. The postholder will provide leadership to the Contractual Obligations Team, oversee assurance and validation activities, and work collaboratively with stakeholders to drive accountability, compliance, and continuous improvement across all business areas.

Key Relationships

• Internal:
  • Compliance Teams
  • Operations Teams
  • Finance
  • Legal
  • Human Resources
  • Change and Transformation
  • Project Management Team
• External:
  • Home Office
  • External Auditors
  • Suppliers and Contractors
  • Regulatory Bodies where applicable

Core Responsibilities

• Lead the end-to-end delivery of the Contractual Obligations Self-Assessment Framework across all business areas and contracts.
• Ensure contractual assurance activities are completed accurately, consistently, and within agreed timescales.
• Oversee validation and dip-sampling processes to provide assurance on the quality and robustness of submitted evidence.
• Identify, assess, monitor, and escalate contractual and compliance risks, ensuring appropriate mitigation actions are implemented.
• Produce and present performance, assurance, risk, and compliance reports to senior leadership.
• Maintain governance standards, assurance methodologies, scoring frameworks, and reporting processes.
• Support organisational decision-making through analysis of compliance information, trends, risks, and performance data.
• Ensure all mandatory training, performance reviews, audits, workforce planning activities, and people management responsibilities are completed effectively.

Procedures

• Ensure all self-assessment and assurance activities are undertaken in accordance with company policies, procedures, and contractual obligations.
• Develop, implement, review, and improve standard operating procedures for the Contractual Obligations Team.
• Maintain accurate records, audit trails, and compliance documentation.
• Monitor adherence to governance frameworks, escalation processes, audit standards, and regulatory requirements.

Connect and Collaborate

• Build and maintain strong relationships across Compliance, Operations, and Business Excellence teams.
• Engage effectively with senior stakeholders to support informed decision-making and accountability.
• Support and mentor team members to encourage collaboration, knowledge sharing, and effective communication.

Responsive

• Proactively identify and address emerging contractual, compliance, and operational risks.
• Adapt to changing contractual requirements, legislation, organisational priorities, and business needs.
• Provide timely support, guidance, and direction to stakeholders and operational teams.

Talented

• Demonstrate strong leadership, analytical thinking, and decision-making capabilities.
• Apply specialist knowledge of contractual compliance, assurance, governance, and risk management.
• Encourage learning, professional development, and innovation within the team.

Trusted

• Act with integrity, professionalism, and sound judgement.
• Ensure transparency, consistency, and accountability across assurance activities.
• Build stakeholder confidence through effective leadership and delivery of high-quality compliance outcomes.

Agile and Diverse

• Lead an adaptable and flexible approach to compliance assurance and service delivery.
• Promote equality, diversity, and inclusion within the team and across all areas of work.
• Encourage innovation, continuous improvement, and collaborative problem solving.

Professional

• Lead by example through professional conduct and effective communication.
• Maintain high standards of governance, accountability, and compliance.
• Support the wellbeing and professional development of team members.

Safeguarding, Compliance and Conduct

• Comply with all company policies, procedures, professional standards and contractual requirements relevant to the role.
• Promote safeguarding, confidentiality, data protection, health and safety, equality, diversity and inclusion in all areas of work.
• Complete mandatory training and maintain any required vetting, checks, licences or professional registrations.
• Act professionally and respectfully when working with colleagues, residents, service users, partners and stakeholders.

Benefits

• 25 days annual leave plus national bank holidays
• Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships)
• Life Cover (2 x basic salary)
• Employer pension contribution (4% employer, 4% employee)
• Laptop/Phone/other equipment if required as part of job role
• Referral Scheme

Diversity Statement

Clearsprings Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Modern Slavery Statement

Clearsprings Groups conduct robust checks on any new employee including eligibility to work in the UK to safeguard against human trafficking or individuals being forced to work against their will.

Safeguarding Statement

Clearsprings Group is committed to Safeguarding and promoting the welfare of children, young people and adults at risk, and expect all employees to share this commitment.