[Hiring] Compliance Technology Program Lead @Block

Role Description

Block is seeking a Compliance Technology Program Lead to ensure our Machine Learning and Heuristic detection models — and the data infrastructure that feeds them — are fit for purpose, for our fiat and virtual currency products. This role sits at the intersection of compliance, machine learning, and AI tooling: you will use modern intelligence tools, including Claude and other LLM-based agents, to automate significant portions of oversight, monitoring, and documentation work — turning a traditionally manual, documentation-heavy function into a scalable, defensible program. You will partner with Machine Learning, Engineering and BSA/AML Policy Teams to provide end-to-end technical oversight, effective challenge and ongoing monitoring throughout the model development lifecycle.

Responsibilities

• Build with Modern AI Tools
  • Use AI agents (Claude and similar LLM-based tools) to build automation that scales oversight, monitoring, and documentation work — including drafting requirements, exam-ready documentation, data quality monitoring and ongoing model performance reporting.
  • Design human-in-the-loop checkpoints so that automated outputs remain defensible to regulators and independent monitors.
  • Establish and maintain model and data governance frameworks aligned with SR 11-7 and OCC 2011-12, including a revamped Detection Requirements Document (DRD) process.
• Lead Ongoing Monitoring
  • Lead the design and development of real-time dashboards to monitor model health, including input data monitoring and ongoing model performance.
  • Set standards for threshold tuning and ongoing Below the Line (BTL) testing controls.
  • Establish frameworks and triggers for identifying when model performance is degrading and requires tuning or deprecation.
• Provide End-to-End Oversight of Model Development
  • Oversee Transaction Monitoring models, including heuristic and rules-based detection logic, threshold settings, and the data pipelines that feed alerts.
  • Oversee blockchain analytics and screening tools (TRM, Chainalysis), with attention to typology coverage, alert quality, and integration with downstream investigations.
  • Oversee Sanctions Screening models (LexisNexis), including list management, fuzzy-match tuning, and false-positive reduction.
  • Oversee Customer Risk Scoring models, including segmentation logic, periodic recalibration, and effective challenge of risk drivers.
  • Oversee the design and validation of AI-driven case resolution — LLM-based and ML-based models that triage, enrich, or disposition alerts.

Qualifications

• 7+ years of experience in compliance technology at regulated financial institutions, or as a consultant working with FIs.
• Hands-on experience building with modern AI tools — including Claude, GPT, or comparable LLM-based agents.
• Experience with both Machine Learning and Heuristic models across Transaction Monitoring, Sanctions Screening, and Customer Risk Scoring.
• Experience with input data quality monitoring.
• Experience with model performance monitoring.
• Experience conducting AML model validations aligned with SR 11-7 and OCC 2011-12.
• Experience responding to examinations and consent orders, and working with regulators and independent monitors.
• Experience with virtual currencies, including the unique transaction monitoring and sanctions screening considerations they present.
• Familiarity with blockchain analytics and screening tools such as Chainalysis and TRM Labs.
• A track record of driving cross-functional initiatives.
• A working understanding of regulated financial services and corresponding compliance obligations.
• Familiarity with statistical concepts related to machine learning.
• Expertise in data analytics and visualization.

Benefits

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning

Company Description

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people.

• Square makes commerce and financial services accessible to sellers.
• Cash App is the easy way to spend, send, and store money.
• Afterpay is transforming the way customers manage their spending over time.
• TIDAL is a music platform that empowers artists to thrive as entrepreneurs.
• Bitkey is a simple self-custody wallet built for bitcoin.
• Proto is a suite of bitcoin mining products and services.