[Hiring] Compliance Specialist @Buckled In

Role Description

We are seeking a persistent, organized, detail-oriented, and values-driven professional to join our team as a temporary Compliance Specialist. This role reports directly to the Compliance Manager and regularly collaborates with the onboarding and operations departments.

Weekly hours:

• 40 per week (Required Overtime, which includes weekend hours, 6 weeks out of the year)
• Shift: 13:00 - 22:00 EST (12:00 - 21:00 CST, 11:00 - 20:00 MST, 10:00 - 19:00 PST)

The successful applicant will be:

• Inspired by our mission and values
• Able to exhibit our comprehensive-level company competencies
• Comfortable working in a fast-paced and ever-changing environment
• Comfortable navigating multiple technological platforms, systems, and data sources
• Highly detail-oriented with a strong focus on accuracy and documentation quality
• Comfortable handling confidential and sensitive information with professionalism
• Strong in follow-through, organization, and administrative consistency
• Comfortable identifying missing, inconsistent, or incomplete information and proactively following up for resolution
• Comfortable conducting high-volume phone calls, texts, and administrative outreach
• Able to balance repetitive process work while maintaining a high level of accuracy and attention to detail

What you’ll do:

• Conduct quality assurance (QA) reviews of approved driver files to ensure documentation is complete, accurate, and compliant
• Ensure compliance records are properly stored, maintained, and retained according to company policies and retention requirements
• Perform quality control reviews of incident and accident documentation and follow up on missing, conflicting, or incomplete information
• Verify that applicable evidence and supporting documentation related to incidents has been properly collected and documented
• Review ongoing monitoring alerts and ensure appropriate escalation and documentation occurs
• Support compliance-related driver offboarding activities, including records updates and unenrollment from monitoring systems
• Conduct outreach to eligible former drivers to support rehire and retention efforts
• Facilitate virtual trainings for new and returning drivers as needed
• Respond to compliance-related inquiries and escalate issues when appropriate
• Collaborate cross-functionally with Compliance, Operations, Recruitment, and Onboarding teams
• Perform other duties as assigned

Qualifications

• At least 2 years of experience in compliance, onboarding, operations, administrative support, quality assurance, or a related field
• Strong attention to detail and ability to identify missing or inconsistent information
• Strong organizational, documentation, and follow-up skills
• Comfortable handling confidential and sensitive information
• Comfortable conducting high-volume calls, texts, and administrative outreach
• Ability to navigate multiple systems, spreadsheets, and platforms simultaneously
• Strong written and verbal communication skills
• Comfortable working in a fast-paced and evolving environment
• At least 1 year of remote work experience
• High school diploma or GED
• Laptop with working camera and microphone

Requirements

• Bachelor’s degree preferred
• Experience working with Fountain
• Experience in transportation, safety, compliance, onboarding, or records management
• Experience facilitating virtual trainings

Benefits

• Paid training/onboarding
• Great potential for career advancement
• Work in an inclusive, caring, and values-driven environment
• Make a critical difference for children, families, and educators

Company Description

Our purpose is to enable every person to access the opportunities they deserve. Specifically, we eliminate transportation as a barrier to a families’ success by matching people in need of transportation with safe, consistent, compassionate drivers.

Our values:

• Excellence Everywhere: We don’t settle—we set the standard. From safety to service, we exceed expectations to protect and support students at every turn.
• Driven to Learn: Curious, open-minded, and always improving. We embrace feedback, seek new ideas, and grow so we can serve better every day.
• Trust Is Everything: We earn trust through consistency, respect, and follow-through. Our words and actions align, every time.