[Hiring] Compliance Reviewer @ProAg

Role Description

When you join ProAg, you join a welcoming, dynamic, flexible, and engaging culture that truly cares about each other, our agents and our policyholders. Here, you’ll learn and grow as we help you as you create a career that’s meaningful to you.

ProAg, a member of Tokio Marine HCC group of companies, is looking for a detail-oriented, Compliance Reviewer. This is an individual contributor role that consults with both internal and external teams as needed during the review process. As a Compliance Reviewer, you will have an opportunity to learn many facets of the crop insurance business while completing reviews on a variety of crops and policy types. You will be joining a dedicated department, with long-tenured staff, that are invested in helping you learn and grow.

In this Exciting Opportunity, You Will:

• Consult with external parties to obtain the needed information and documentation to complete the review process.
• Consult with team members and supervisors on procedural issues during the review process.
• Exercise best independent judgement in the handling complex reviews and escalating them as needed.
• Communicate with and support internal and external teams as needed.
• Understand and convey both internal and external processes and procedures.
• Follow appropriate compliance workflow procedures as established.
• Effectively and efficiently manage review workload.
• Provide excellent customer service and adhere to ProAg performance standards for contacting insureds, checking and responding daily to email, and conducting daily business professionally.
• Coordinate with adjusting staff regarding Conflict of Interest (COI), Growing Season Inspections (GSI) and High Dollar Reviews required.
• Alert adjusting staff to claims reviews in process.
• Maintain all required review documentation in policy processing system.
• Maintain a qualified and trained reviewer status.
• Monitor the Compliance Register for assignment of reviews.
• Maintain knowledge of Risk Management Agency (RMA) rules and regulations, ProAg procedures, and Federal Crop Insurance regulations.
• Actively participate in all assigned employee education and development programs.
• Perform other related duties as required or assigned.

Qualifications

• Two years of crop insurance/agriculture related experience is preferred but not required.
• Strong analytical skills with attention to detail.
• Demonstrated skill in interpersonal communication, negotiation, and conflict resolution.
• Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy when serving both internal and external teams.
• Advanced organizational skills with the ability to manage multiple tasks simultaneously.
• Maintaining confidentiality in daily operations.
• Curiosity to ask questions and solve problems.
• A strong work ethic to support your team in meeting required deadlines.

Benefits

• Competitive salary and comprehensive benefit package.
• Strong learning culture with ongoing development opportunities.
• Opportunities for growth and career advancement.
• Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment.
• Basic life and disability insurance.
• 401(k) plan with 6% company match.
• 20 days of PTO, three floating holidays, approximately 10 paid holidays, and volunteer time off.
• Paid parental leave.
• Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription.
• Student loan matching program.
• Employee discount program.
• An opportunity to do meaningful work and love what you do.