[Hiring] Compliance Case Management & Quality Control Virtual Assistant @20four7VA

Role Description

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A technology-first company supporting property owners and property management companies is seeking a part-time Virtual Assistant to manage housing-code compliance cases from initial intake through final submission and acceptance.

The VA will work within an established process and existing SOPs to:

• Verify AI-generated case information
• Create and track work orders
• Review repair evidence
• Assemble proof-of-repair packages
• Monitor cases through closure

This is not a basic data-entry role. The position requires:

• Strong attention to detail
• Sound judgment when reviewing documents and photos
• Consistent deadline management
• The ability to flag questionable information before it creates compliance issues

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Qualifications

• Previous operations, case management, quality control, claims processing, compliance, or similar process-driven experience required
• Proficiency in using VLOOKUP in Excel or Google Sheets
• Strong document review and data-verification skills required
• Strong written English required
• Experience working against deadlines and measurable KPIs strongly preferred
• Comfortable learning multiple web-based platforms
• Strong attention to detail and process discipline required
• Customer service or client communication experience preferred
• Property management, facilities, maintenance coordination, real estate operations, insurance claims, or regulatory compliance experience is a plus but not required
• Spreadsheet and basic image-handling experience preferred

Requirements

• Contracted Hours per Week: 20 Hours
• Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
• Daily Working Time: 10:00 AM – 2:00 PM EST OR 2:00 PM – 6:00 PM EST

Benefits

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!