[Hiring] Senior Care Center Communications Associate @Privia Health

Role Description

The Communications Associate will assist in the planning, development, and execution of Care Center and clinician communications initiatives.

The candidate must possess an organized, flexible, thoughtful, and creative approach to communicating Privia’s mission to our clinician practices and employees. They will be expected to think and act both strategically and tactically, be a reliable, proactive communicator, and collaborate with all teams at various levels of the company. We are looking for a self-starter who can work fast and smart and is interested in tackling the challenging opportunities.

Primary Job Responsibilities:

• Lead in the design, development, and execution of communication campaigns across all teams to deliver Privia’s messages and key strategies to Care Center stakeholders.
• Oversee the national clinician and Care Center project workstreams to support communications.
• Own the editorial process for our clinician-facing newsletters to ensure timely, relevant, tailored, and accurate content.
• Administer and optimize our marketing communications platform, Account Engagement, by ensuring data accuracy, creating templates, executing campaigns, and monitoring metrics.
• Support the ongoing operations, maintenance, and enhancement of Privia Health's employee intranet and Privia’s Care Center intranet, Privia Connect, ensuring brand compliance and development of new content.
• Draft and publish knowledge articles to educate Care Center staff on Privia services, programs, and best practices.
• Analyze healthcare industry trends and communications data to identify areas of opportunity and measure campaign effectiveness.
• Partner cross-functionally with teams across all markets to support business priorities, launches, organizational changes, and strategic communications efforts while managing multiple projects simultaneously.
• Maintain and enhance project dashboards in Monday.com project management tool by monitoring project progress, tracking deliverables, following up with stakeholders, and updating boards statuses.
• Identify opportunities to improve communications processes, tools, and best practices to increase efficiency and enhance the effectiveness of Care Center communications.
• Perform other duties as assigned.

Qualifications

• 3+ years of professional experience in corporate communications
• Bachelor’s degree in Business, Communications, Journalism, English, Marketing, Public Relations preferred
• Strong writing and editing skills required
• Exceptional attention to detail and organization skills
• Comfortable collaborating with leaders and receiving feedback to capture Privia's voice and style
• Experience with an email marketing tool such as Pardot, Mailchimp, HubSpot preferred
• Salesforce experience preferred
• Ability to work creatively as a part of a team
• Ability to work effectively with many levels of personnel
• Ability to prioritize tasks, work independently, and follow through effectively
• Ability to learn quickly and condense complex information into concise, user-friendly formats
• Healthcare industry knowledge and/or interest preferred
• Must comply with HIPAA rules and regulations

Requirements

• The salary range for this role is $65,000.00-$70,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs).
• This role is also eligible for an annual bonus targeted at 15%.
• The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.

Benefits

• All your information will be kept confidential according to EEO guidelines.

Company Description

Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.