[Hiring] Planning and Communication Analyst @UnitedHealth Group

Role Description

We are seeking a Planning and Communication Consultant to support the Employer & Individual (E&I) Technology leadership team. In this highly visible, individual contributor role, you will serve as a trusted advisor and delegate to senior leadership, owning critical executive rhythms and ensuring strategic clarity, alignment, and follow-through across the E&I Technology portfolio. Operating with high autonomy, you will translate complex, multi-stakeholder inputs into clear, actionable insights and narratives for leaders, teams, and external audiences. You will sit at the intersection of business enablement, executive communications, and technology adoption, helping to drive AI transformation and adoption of cutting-edge productivity tools. If you are a strategic communicator who thrives on operational rigor and has a passion for emerging technologies, this is an excellent opportunity to impact our business on a scale.

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Own end-to-end coordination of month-close reporting, including synthesis of inputs, preparation of executive-ready materials, leadership summaries, and facilitation of review meetings with documented actions and accountability.
• Lead internal and external communications strategy and planning for E&I Technology, including Town Halls, leadership forums, Monthly Operations Reporting (MOR), brown bags, other events, newsletters, Viva Engage content, and executive-level LinkedIn posts.
• Support business planning, goal/MBO development, and progress reporting, ensuring alignment with enterprise priorities and leadership expectations.
• Maintain visibility across key programs, initiatives, deadlines, and deliverables, surfacing risks, dependencies, and decision points for leadership.
• Plan and execute virtual and in-person leadership and strategic working sessions, including agendas, materials, and follow-up.
• Serve as a key integrator across AI transformation, business enablement, and executive communications, driving visibility, adoption, and operational rigor across strategic initiatives.
• Maintain and align key technology and AI tracking and reporting systems to ensure consistency, accuracy, and leadership-ready outputs.
• Lead AI and Copilot enablement sessions, stakeholder demos, and adoption reporting to increase awareness and business engagement.
• Leverage approved generative AI tools and productivity aids to streamline workflows, automate recurring tasks, and drive continuous improvement within executive communications and operations.
• Evaluate emerging technology and AI trends to inform solution design, strategic innovation, and operational frameworks.
• Aggregate major accomplishments and value realization updates, maintain inputs in enterprise portfolio tracking tools, and prepare executive-ready summaries for MOR and related leadership forums.
• Create and manage a forward-looking communications backlog, including future topics, presentations, and messaging priorities.
• Act as a portfolio/program manager across select strategic initiatives, tracking dependencies, risks, milestones, and deliverables to support leadership decision-making.
• Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI.

Qualifications

• High School Diploma/GED
• 5+ years of overall experience in strategy, communications, business operations, Chief of Staff, or similar leadership-adjacent roles.
• 2+ years of experience supporting senior executives including writing samples with content which must be solely generated by the applicant.
• 2+ years of experience in translating complex, multi-stakeholder inputs and technical information into executive-ready insights and narrative.

Requirements

• Experience applying UI/UX and information design principles to presentations, communications, and stakeholder materials, with a focus on clarity, usability, and audience engagement.
• Experience with UnitedHealthcare (UHC), Optum Technology, or Employer & Individual (E&I) business segments.
• Familiarity with UHC/Optum operating rhythms, enterprise communication standards, or executive governance models.
• Experience with communications strategy, business planning, and goal setting.
• Experience leveraging enterprise-approved AI tools to improve productivity, reporting, or communication effectiveness.
• Experience with AI or digital transformation initiatives and translating technical work into tangible business outcomes.
• Familiarity with portfolio/program management (PPMO) frameworks and cross-functional coordination.
• Exposure to Copilot, AI productivity tooling, or similar digital transformation initiatives.
• Background working in healthcare or highly regulated environments.
• Proven experience operating independently with high visibility and influencing without direct authority.
• Strong organizational discipline with a proven track record of managing multiple priorities, deadlines, and stakeholders simultaneously.

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).