[Hiring] PBM Strategic Relations Comms Specialist @RxBenefits, Inc.

Role Description

Working collaboratively within the PBM Strategic Relations team and across the organization, the Communications Specialist reports to the Communications Director, PBM Strategic Relations. The PBM Strategic Communications Specialist plays a critical operational role in supporting the organization’s oversight of Pharmacy Benefit Manager (PBM) partner communications. This position is responsible for tracking, cataloging, and maintaining a centralized repository of intel on PBM programs and service and communications received from PBM partners to ensure accuracy, transparency, and accessibility across the organization.

This role is ideal for a highly detail-oriented individual who is comfortable working in a structured, process-driven environment. The position offers the opportunity to build foundational knowledge in PBM communications, strategic initiatives, and knowledge management tools such as Confluence. Over time, the role may expand to include more analytical and strategic communications responsibilities.

• Monitor, collect, and track communications received from PBM partners.
• Execute high-volume, detail-oriented responsibilities with a high degree of consistency and accuracy.
• Learn, apply, and continuously improve best practices in knowledge management and content organization.
• Maintain a structured, accurate, and up-to-date repository of PBM program information within Confluence.
• Ensure content is properly labeled, categorized, and easily searchable for internal stakeholders.
• Conduct routine quality assurance checks to ensure content accuracy and integrity.

Qualifications

• Exposure to healthcare, pharmacy benefits, or other regulated environments.
• Experience working with content management systems or internal knowledge repositories (e.g., Confluence).
• Familiarity with documentation standards, audit processes, or compliance requirements.
• Strong interpersonal and communication skills, with the ability to build and maintain positive working relationships.

Requirements

• Process and procedure oriented focused on details.
• Curious and eager to learn new tools and systems (e.g. Confluence and Jira).
• Ability to work independently, prioritize tasks, and think critically.
• Well-organized and self-motivated with a strong sense of ownership.
• Open to growing into expanded responsibilities over time.

Benefits

• Remote first work environment.
• Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members.
• Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision).
• Additional buy-up options for Short- and Long-Term Disability and Life Insurance.
• 401(k) with an employer match up to 3.5% available after 60 days.
• Community Service Day to give back and support what you love in your community.
• 10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like.
• Reimbursements for high-speed internet, we’ll send you a computer and monitors to help you do your best work.
• Tuition Reimbursement for accredited degree programs.
• Paid New Parent Leave that can be used for adoption or birth.
• Pet insurance to protect your furbabies.
• A robust mental health benefit and EAP service through Spring Health to support you when you need it most.