[Hiring] Donor Communications Manager @BBYO

Role Description

At BBYO, we're motivated by our mission, inspiring us to reimagine work to make it fun, flexible, and fulfilling. We're looking for a passionate communications professional to join our marketing and communications team and make a difference. As the Donor Communications Manager, you'll play a pivotal role in strengthening relationships with supporters and stakeholders through compelling, mission-driven communications. The ideal candidate is a gifted storyteller, skilled writer, and passionate communicator who understands how to inspire generosity and convey impact.

Key Responsibilities

• Strategic Communications
  • Develop and implement donor communications strategies that align with BBYO's mission and fundraising goals.
  • Work closely with the Director of Grants and Philanthropic Engagement to ensure aligned messaging across donor and major funder communications.
  • Execute fundraising journeys in Salesforce Marketing Cloud, including the use of journeys, dynamic data, A/B tests, and other features.
  • Support the Director of Grants and Philanthropic Engagement with Honor Society communications operations, including pulling relevant distribution lists, setting up communications in internal systems, and overseeing direct distribution.
• Content Creation
  • Draft, edit, and produce high-quality communications, including emails, one-pagers, donor video outlines, and website copy geared toward supporters.
  • Create tailored content for donor stewardship, including thank-you letters, impact updates, newsletters, and donor spotlights.
  • Manage content resource hub for fundraisers including templates, photos, statistics, quotes, and materials related to donor engagement.
• Campaign Execution
  • Manage and execute two major grassroots fundraising campaigns in collaboration with BBYO regions, including Giving Tuesday.
  • Write copy for five direct mailings a year; work with in-house design team and external mail house to create and mail appeals.
  • Write and manage messaging for fundraising campaigns, appeals, and special initiatives across print and digital platforms; track and report on metrics for all communications and campaigns.
• BBYO International Convention (IC) Support
  • Contribute to the development of donor-focused materials for the IC Adult Experience.
  • Support the development and growth of funder sponsorships at IC, coordinating with the SVP of Leadership Engagement on any major supporter sponsorship conversations to ensure consistent communication and execution onsite.
  • Support IC Adult Experience operations, including managing content for meter boards and leading on other content needs for adult attendees.
  • Serve as the on-the-ground point of contact for photo/video interviews during the IC Adult Experience, coordinating with the marketing team on content needs.

Qualifications

• A bachelor's degree in English, journalism, marketing, communications, or related area.
• 3–5 years of experience in non-profit communications, donor relations, or related field.
• Understanding of fundraising principles and the donor journey.
• Exceptional writing, editing, and storytelling skills with a supporter-centric mindset.
• Strong project management and organizational abilities; able to manage multiple projects and deadlines.
• Familiarity with Jewish culture, values, and community preferred.
• Some experience with CRM systems (e.g., Salesforce), email marketing platforms (e.g., Salesforce Marketing Cloud), and basic design tools (e.g., Canva).

Requirements

• Attend all major BBYO events including Staff Conference, and International Convention each year, as well as team retreats and other events as assigned.
• Unrestricted authorization to work in the U.S. without holding a visa or sponsorship.
• To perform this job successfully, the individual must be able to perform each essential duty/function with or without reasonable accommodation in accordance with applicable law.

Benefits

• Own Your Balance
  • Flexible work environment.
  • Unlimited paid time off (PTO).
  • 18 paid secular and Jewish holidays.
  • Two-week long office shutdowns.
• Invest in Your Well-being
  • Medical, dental, vision, short- & long-term disability, and 2.5x salary life insurance.
  • Generous 403b and Roth retirement plan with vested match.
  • Free access to WellHub, which includes access to gyms, online workouts and wellness apps.
• Family First Environment
  • Teen Involvement Benefit stipend.
  • Flexibility in bringing child(ren) on business travel.
  • Generous paid parental leave.
  • We also pay for your TSA pre-check, provide a home technology allowance and have pet insurance options!