[Hiring] Director, Fintech + AI @Command

Role Description

You understand how financial technology companies earn trust, differentiate in crowded markets, and explain why their products matter. You can connect a payments, banking, lending, or financial infrastructure story to the bigger business conversation without losing the details that make it credible.

You’ll thrive in fast-paced environments, love quick turnarounds, and enjoy working as an extension of our clients’ teams. You’ll be equally comfortable crafting or sharpening a story, pitching a reporter, and keeping a program moving. This role is remote and requires you to be based on the West Coast / work West Coast hours.

Qualifications

• 6–12 years of experience in communications, public relations, marketing, or journalism, including meaningful experience with fintech or financial services companies and demonstrated success managing client relationships.
• Excellent verbal and written communication skills.
• A natural sense of urgency, enabling you to focus on the things that matter with exceptional organization, time management, and the ability to consistently meet deadlines.
• Comfort interfacing with clients and media.
• Strong understanding of the fintech, financial services, business, and technology media landscapes, with reporter relationships and a track record of securing meaningful earned media.
• The ability to translate complex financial products and market developments into sharp, accessible stories for business and consumer audiences.
• A collaborative, can-do attitude.

Requirements

• Support communications programs across fintech and AI accounts, translating business priorities into clear messaging and actionable plans.
• Develop and pitch timely stories across funding, product launches, partnerships, market shifts, and executive thought leadership.
• Build relationships with financial services, fintech, business, and technology reporters, and bring proactive ideas to clients before they ask.
• Navigate nuanced stories about trust, regulation, and financial products, working closely with client teams to keep claims clear and accurate.

Benefits

• Work with visionary clients making headlines and winning awards such as Fast Company’s Most Innovative Companies and Forbes Next Billion Dollar Startups.
• Fully remote company with a flexible work culture.
• Comprehensive medical, dental, and vision insurance.
• 401(k) with company match.
• Parental leave policy.
• Annual company off-site retreat.

Company Description

• Lead with integrity: Our credibility and reputation are irreplaceable. We hold ourselves to strong ethical standards and do what’s right.
• We win together: We support each other, build each other up, and win together. Every COMMAND client belongs to all of us.
• Act like an owner: Make decisions as if every dollar and minute were your own. Take accountability by owning opportunities end to end.
• Do the work, not work around the work: Get results — that takes care of the rest. It shouldn’t feel like more work for others to work with us.
• #keepitmovin: We execute with efficiency. We learn from mistakes and ship fast.
• Stretch yourself: Throw the Hail Mary. Bring your whole brain to work. Fail, try again, and help others learn.

Hiring Process

• Initial call with COMMAND Chief of Staff
• Interviews with COMMAND co-founders
• Project (for candidates being strongly considered)
• Feedback/discussion on project
• Panel interview with COMMAND team members (3-4) to assess skill level, culture fit, and values alignment
• Reference check