[Hiring] Director, Communications @Smile Train

Role Description

The LATAM Communications Director will lead Smile Train's communications function across Latin America, driving strategic communications that strengthen institutional reputation, deepen partner engagement, and increase regional visibility and impact.

This role requires a senior communications leader with proven experience in nonprofit, healthcare, public health, or similarly mission-driven environments, and a strong track record leading regional or global communications within complex matrix organizations.

This is a mission-driven strategic communications leadership role focused on stakeholder engagement, institutional communications, and community building — not growth or performance marketing.

Qualifications

• Must reside in the Sao Paulo area.
• Must have recent experience in a Director-level Communications role.
• Bachelor's degree in Communications, Journalism, Public Relations, International Relations, Marketing, or related field.
• Minimum 15 years of progressive communications leadership experience.
• Proven leadership in regional or global communications within complex, matrixed organizations.
• Demonstrated success building or transforming communications functions, including governance, workflows, and scalable systems.
• Significant experience in nonprofit, NGO, public health, healthcare, or mission-driven organizations.
• Proven success designing strategic communications campaigns across multiple channels and markets.
• Strong executive communications and institutional storytelling experience.
• Demonstrated ability managing agencies, vendors, and cross-functional teams.
• Professional fluency in English, Portuguese, and Spanish required.

Requirements

• Master's degree, MBA, MPH, or postgraduate qualification in a relevant field (preferred).
• Familiarity with digital analytics, social media platforms, CMS, CRM, and project management tools (preferred).
• Exceptional strategic judgment, communications maturity, and attention to detail.
• Proven ability to bring structure and clarity to complex or ambiguous environments.
• Exceptional written, verbal, and presentation skills across diverse audiences and cultural contexts.
• Collaborative, emotionally intelligent leadership style with a hands-on, low-ego approach.

Benefits

• Compensation: USD 47,000 – 57,000/year (CLT contract).
• Ability to travel within Latin America and internationally as required.
• Smile Train team members enjoy a full range of innovative benefits.

Application Process

Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply.

To apply, please complete the application online. Include your CV and a cover letter explaining why you would be a good fit for Smile Train and this role. Only those who provide a cover letter as directed will be considered. We encourage interested applicants to submit their applications as soon as possible.