[Hiring] Digital Communications Officer @emh

Role Description

As our Digital Communications Officer, you’ll play a central role in delivering high quality, customer‑focused digital communications that support our services and strengthen our reputation.

• Manage and develop our digital channels including our website, intranet and social media.
• Ensure content is clear, accessible, up to date and aligned with our values.
• Work closely with colleagues across the organisation to turn complex information into engaging digital content.
• Ideal for someone who enjoys combining creativity with insight.
• Be part of a growing, supportive communications team where ideas and innovation are encouraged.

Qualifications

• Experience managing digital platforms such as websites, intranets and social media channels.
• Confident, adaptable writer with the ability to tailor content for different audiences.
• Understanding of the importance of accessibility and inclusive communication.
• Enjoys working collaboratively and building strong relationships across teams.
• Curious, proactive and keen to help develop new ways of working in a growing team.
• Experience in housing, the public sector or a not‑for‑profit environment is welcomed but not essential.

Requirements

• Ability to manage and develop digital channels.
• Strong writing skills tailored for diverse audiences.
• Commitment to accessibility and inclusive communication.
• Collaborative mindset and relationship-building skills.
• Proactive approach to developing new working methods.

Benefits

• Competitive salary.
• Contributory pension scheme.
• Health cash plan – BHSF.
• 39 days’ annual leave (including statutory days), increasing to 44 days with length of service (pro-rata for part time).
• Flexible working.
• A wide range of training and development opportunities (we are an Investors in People accredited organisation).