[Hiring] Consultant - Communications @Granicus

Role Description

The Granicus Experience Group (GXG) is Granicus’ in-house digital agency, a cross-functional team of strategists, analysts, communicators and Granicus technology experts focused on customer experience and digital communications. We leverage best-in-class human-centered practices and a design-thinking approach to help our federal, state and local government customers better connect with the people they serve.

GXG is a fast-growing agency at a high-growth tech company, seeking a Consultant for our Communications Practice Area to:

• Develop content for multichannel campaigns and/or websites.
• Analyze data to inform decisions.
• Lead large-scale or program-level projects for clients.

Our Communications Consultants are storytellers, able to turn strategies and goals into compelling content and campaigns for a wide variety of audiences. This role will collaborate closely with our experience strategists and data analysts to assess the effectiveness of our plans over time.

Qualifications

• 5+ years of digital consulting or digital program management, preferably in a digital/social media company serving government or at a government agency.
• Proficient in digital-communications tools, preferably the Granicus family of products.
• Strong written, verbal and presentation skills.
• Strategic creative mind with the ability to exercise independence and sound judgment.
• Strong portfolio demonstrating delivery across email, SMS, social and web.
• Experience and/or enthusiasm for working with government.
• Ability to be flexible in a changing work environment.
• Maintain awareness and understanding of government news and digital communications developments.

Requirements

• Deliver complex and comprehensive multichannel digital programs for public sector clients.
• Partner with multi-disciplinary teams to launch and manage multichannel programs.
• Develop content for clients’ various email, SMS, social media and web-based campaigns.
• Provide expertise as a trusted adviser to clients.
• Collaborate with internal campaign and design teams to create multimedia content.
• Act as a primary client feedback conduit to GXG leadership.
• Support and consult Federal/State/Local Sales and Customer Success Consultant teams.
• Occasionally represent the Granicus Experience Group in speaking roles and industry conferences.
• Become an expert on Granicus products and future product development.

Benefits

• Flexible Time Off – Take the time you need to rest and recharge.
• Company-Wide Wellbeing Days – Paid days off to focus on mental health.
• Work From Home Reimbursement – Support for a productive home office environment.
• Multiple Health Plan Options – Including a 100% employer-paid plan.
• Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
• Fitness Reimbursement Program – Stay active your way.
• On-Demand Mental Health Support – Access to wellness tools.
• Paid Parental Leave – For both birthing and non-birthing parents.
• Traditional & Roth 401(k) – With a generous company match.
• Life & AD&D Insurance – 100% employer-paid coverage.
• Online Learning Platforms – Fuel your professional development.
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.