[Hiring] Communications Coordinator @Remote Raven

Role Description

Our client is a multi-brand property services and insurance restoration company operating across nine distinct brands. They are hiring a Communications Coordinator to serve as the connective tissue between leadership, office staff, and field crews — ensuring that the right message reaches the right people, in the right format, at the right time. This is not a social media or marketing role. It is an internal and operational communications role that demands strong writing instincts, sharp attention to format and tone, and the discipline to manage a communications calendar with consistency and care.

What You Will Own

• SharePoint Intranet Management
  • Serve as the primary owner of the company’s SharePoint intranet — maintaining structure, keeping content current, and ensuring employees can find what they need.
  • Build and update intranet pages with a focus on clarity, navigation, and visual organization.
  • Coordinate with department heads to ensure all posted content is accurate and up to date.
• Company-Wide Email Communications
  • Draft, format, and send company-wide announcements on behalf of leadership.
  • Manage recurring communications including policy updates, company news, and operational notices.
  • Ensure all written communications are polished, plain-language, and appropriate in tone for a diverse audience.
• Field Team Notifications
  • Communicate time-sensitive updates to field crews through platforms such as Connecteam or Beekeeper.
  • Translate office-side decisions and operational changes into clear, mobile-friendly messages that field staff can act on.
  • Maintain an awareness of what is happening across job sites and coordinate with project teams to keep communications accurate.
• Visual Formatting and Creative Support
  • Use Adobe Creative Cloud (InDesign, Illustrator, Photoshop) to format announcements, internal documents, and communications materials to a professional standard.
  • Apply AI tools such as Claude, ChatGPT, and Microsoft Copilot to accelerate drafting and improve consistency.
  • Ensure all visual and written communications reflect the company’s standards across all nine brands.
• Communications Calendar
  • Build and manage a communications calendar to plan recurring and one-time announcements in advance.
  • Coordinate timing and sequencing of communications to avoid overlap or confusion.
  • Proactively identify upcoming events, deadlines, or operational changes that require advance communication.

Requirements

• 2+ years of experience in an internal communications, marketing, or content coordination role.
• Demonstrated experience writing for a professional audience — announcements, policy communications, operational updates, or similar.
• Experience managing a content calendar, intranet platform, or internal knowledge base is strongly preferred.
• Familiarity with Adobe Creative Cloud — InDesign, Illustrator, and Photoshop specifically.
• Hands-on experience with AI productivity tools (Claude, ChatGPT, Microsoft Copilot, or equivalent).
• Experience using SharePoint for intranet or document management purposes is a strong advantage.
• Exposure to field communication platforms such as Connecteam or Beekeeper is a plus.

Communication and Writing

• Native or near-native English proficiency — written and spoken; this is a non-negotiable requirement.
• A natural instinct for plain language: the ability to take complex or technical information and rewrite it so any employee can understand it at a glance.
• Strong editorial eye: you catch grammar errors, inconsistencies, and formatting issues before anything goes out.
• Tone-sensitive: you adapt your writing to the audience, whether that is executive leadership, office staff, or field crews working on a job site.

Organization and Reliability

• Able to manage a communications calendar and meet recurring deadlines without being chased.
• Comfortable working across multiple brands and departments without losing track of priorities.
• Discrete and professional when handling sensitive internal announcements.
• Proactive in flagging when a message needs review, approval, or additional context before it is sent.

Tools You Will Use

• SharePoint — intranet ownership and content management.
• Microsoft 365 — Outlook, Teams, Word, and Excel as daily tools.
• Adobe Creative Cloud — InDesign, Illustrator, Photoshop for formatting and visual communications.
• Connecteam or Beekeeper — field crew notifications and mobile-first communications.
• AI productivity tools — Claude, ChatGPT, Microsoft Copilot for drafting and content support.
• Standard project tracking and calendar tools as directed by the team.

Work Details

• Schedule: Monday through Friday, 8:30 AM – 5:30 PM Eastern Time.
• Location: Fully remote.
• Engagement: Full-time.
• Equipment: Reliable high-speed internet and a professional remote-work setup are required.

Who Will Thrive Here

This role is a strong fit for someone who takes pride in clear, consistent communication — someone who understands that a well-written company-wide message or a clean intranet page has a real impact on how a team operates. You are organized, self-directed, and proactive. You do not wait to be told what needs communicating; you spot it and handle it. You write well, you format carefully, and you understand that the people reading your messages are busy — so you make every word count.

This is a full time job, 100% Remote. Rate: $7-$8/hr.