[Hiring] Communications Consultant @EPIC Brokers

Role Description

The Communications Consultant will lead employee communication initiatives within EPIC’s national Communication & Engagement (C&E) practice. This role is responsible for developing and executing strategic, multi-channel communication campaigns that support clients’ employee engagement and benefits education goals.

This is a highly consultative position that partners closely with internal teams and clients, directly impacting the success of EPIC’s Employee Benefits practice and long-term client relationships.

Key Responsibilities

• Serve as a strategic consultant for employee-facing benefits communications, from initial concept through execution.
• Partner with C&E colleagues, EPIC account teams, and clients to develop communication strategies, content, and campaign plans.
• Create clear, compelling, and engaging communications across multiple channels, including digital, print, and in-person formats.
• Translate complex benefits information into easy-to-understand messaging that drives employee action and engagement.
• Ensure all content meets high editorial standards and is optimized for both audience and delivery channel.
• Manage multiple projects simultaneously, establishing priorities and workflows to ensure timely, accurate delivery.
• Collaborate with and oversee third-party vendors supporting print, digital, and online communication initiatives.
• Play a key role in building, maintaining, and managing content libraries and communication assets.

Qualifications

• Bachelor’s degree in Communications, Marketing, or a related field (or equivalent experience).
• 5–8 years of experience in communications, with a strong preference for employee benefits or healthcare industry experience.
• Experience working in a client-facing or consultative environment.
• Proven ability to manage multiple projects and deadlines in a fast-paced environment.

Key Competencies

• Strong storytelling ability with a talent for simplifying complex information.
• Highly organized, self-motivated, and detail-oriented.
• Excellent written and verbal communication skills.
• Strong project management mindset with the ability to prioritize and manage competing demands.
• Ability to work effectively under pressure and meet tight deadlines.
• Flexible, collaborative, and solution-oriented approach to problem-solving.
• Experience developing compelling content; benefits-related content is a plus.
• Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
• Ability to work independently while also collaborating across teams.

Compensation

The national average salary for this role is $75,000.00 - $85,000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.

Benefits

• Generous Paid Time off: 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days.
• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave.
• Generous employee referral bonus program of $1,500 per hired referral.
• Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!).
• Employee Resource Groups: Women’s Coalition, EPIC Veterans Group.
• Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development.
• Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support.
• Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs.
• 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment.
• EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation.
• We’re in the top 10 of property/casualty agencies according to “Insurance Journal.”