[Hiring] Advisor, Public affairs and public relations @Desjardins

Role Description

Temporary position for 12 months. As a public affairs and public relations advisor, you help maintain the organization’s image and promote policies and programs for external audiences through public relations, media relations, lobbying, and institutional affairs.

• Handle complaints to improve strained relationships with members/clients and protect the organization’s reputation and brand image.
• Advise and assist clients and partners as part of complaint resolution interventions.
• Support more experienced professionals in your unit and actively help institute tools for your line of work.
• Help develop recommendations, solutions, and action plans based on the organization’s objectives and priorities.
• Conduct research and preliminary analysis and develop initial outlines of tools and processes.
• Help solve problems using analytical skills and extensive knowledge of the line of business.
• Interact with stakeholders working in other fields; interpersonal savvy is essential.

More specifically, you will be required to:

• Handle information requests and complaints from members, clients, and sectors of the organization in accordance with the complaint handling policy and process.
• Diagnose issues, challenges, and needs to determine target outcomes.
• Help develop and implement objectives, solutions, policies, programs, and action plans.
• Analyze data and issues, assist with studies, help develop recommendations, and prepare reports.

Qualifications

• Bachelor's degree in a related field.
• A minimum of one year of relevant experience.
• Knowledge of French is required.
• Advanced proficiency in English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members, and/or clients.

Requirements

• Ambiguity.
• Business insight.
• Communicates effectively.
• Complexity.
• Decision quality.
• Ensures accountability.
• Interpersonal Savvy.
• Resilient.
• Situational adaptability.
• Stakeholders.

Benefits

• Competitive salary and annual bonus.
• 4 weeks of flexible vacation starting in the first year.
• Defined benefit pension plan that provides predictable, stable income throughout retirement.
• Group insurance including telemedicine.
• Reimbursement of health and wellness expenses and telework equipment.

*Benefits apply based on eligibility criteria.

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity, and inclusion. We're committed to welcoming, respecting, and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients, and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Communications (FG)

Unposting Date

2026-08-21