[Hiring] SMB Business Development Rep Associate @Block

Role Description

Afterpay is looking for a high-energy, results-driven, and motivated individual with advanced communication skills to join our elite team. As an Outbound SMB BDR in North America, you will be on the front-lines of a fast-growing e-commerce payments business - talking commerce and payments with business owners and executives at small to medium size businesses. You should be comfortable on the phone, have excellent email drafting skills, and a genuine curiosity in the operations of various types of online businesses and their structures. Importantly, you should be comfortable with, or quick to learn, the user interfaces of software programs (like Salesforce CRM) that support you in ramping and maintaining your pipeline.

As an Outbound SMB Business Development Representative, you will identify, prospect, and outreach to prospective small and medium sized businesses. You will use personalized efforts to authentically connect with potential customers and spark curiosity and desire to learn more about our vast product suite.

Responsibilities

• Use cold outreach strategies to develop new leads and opportunities with retailers in the upper SMB to MM segments, $1m-$50m.
• Develop & maintain a high-volume sales pipeline to deliver on monthly and quarterly KPIs and targets.
• Engage new accounts & maintain existing accounts to drive interest in Afterpay and Cash App Pay.
• Conduct needs analysis to understand the specific requirements and pain points of potential clients.
• Maintain accurate and up-to-date records in Salesforce in order to ensure smooth handover to Account Executive.

Qualifications

• 1+ year of relevant experience in customer service or sales type role (outbound sales experience is a plus).
• Demonstrated track record of meeting & exceeding KPIs and targets.
• Exceptional communication skills in writing and on the phone.
• Excellent organizational & time management skills.
• Self-motivated, competitive individual with the ability to work fast & smart.
• No fear in cold calling and in speaking with C-level executives/business owners.
• High level of enthusiasm and energy.
• Expertise with common software (salesloft, g-suite, salesforce, etc) preferred.
• Payments/ecommerce experience preferred.

Benefits

• Remote work.
• Medical insurance.
• Flexible time off.
• Retirement savings plans.
• Modern family planning.