[Hiring] Senior Principal Business Analyst @Deltek

Role Description

The Senior Principal LTO Salesforce Business Systems Analyst (BSA) will play a critical leadership role within the Lead to Order (LTO) Platform team, driving the evolution of enterprise systems that power core business operations. Acting as a Product Owner in an increasingly Agile organization, this individual will own and shape the product backlog, translating strategic business objectives into prioritized, high-impact solutions.

• Partner closely with stakeholders across the Deltek business.
• Lead discovery and business process design efforts.
• Define clear user stories and acceptance criteria.
• Ensure solutions deliver measurable business value.
• Balance competing priorities and influence decision-making.
• Align cross-functional teams around a shared product vision.

The ideal candidate brings a strong blend of business acumen, systems thinking, and data-driven decision-making. They are comfortable operating at both strategic and tactical levels, analyzing complex challenges, identifying opportunities for optimization, and delivering scalable technology solutions that improve efficiency and drive growth.

This is a highly visible role with the opportunity to directly impact how the organization scales its Lead to Order capabilities, modernizes its platforms, and delivers value through technology.

Qualifications

• BA / BS, Information Systems, Business Administration, Business Analytics or equivalent experience.
• 12 - 15 years of experience as an IT Business Analyst or Business Systems Analyst.
• 10+ years of experience implementing and supporting sales, customer care, order processing, and/or billing systems in the High-Tech or Information Services industries. SaaS/Software company experience preferred.
• Consulting experience or background strongly preferred.
• High level of prior experience with Salesforce and billing systems implementations and operations is required. Salesforce CPQ experience preferred.
• Membership in Industry Associations and/or Salesforce Certifications desired.
• US Citizenship is Required for this role.

Requirements

• Expert knowledge in SDLC, Agile and Waterfall.
• Ability to translate business requirements into well-formed technical and system requirements.
• Strong experience implementing and supporting Salesforce.com and other SaaS applications.
• Experience performing cost-benefit and ROI analysis.
• Strong experience with IT project management processes and approaches, including the ability to lead projects as needed.
• Experience with modeling business processes, data flows, and workflow processes.
• Comfortable working with large data sets (data analysis and data mapping) and Business Intelligence tools.
• Extensive knowledge of sales and lead to cash (LTC) business processes.
• Experience with AI (Artificial Intelligence) and RPA (Robotic Process Automation) technologies, including the ability to evaluate, implement, and integrate these solutions to enhance LTO processes and drive efficiency.

Benefits

• Healthcare benefits.
• 401(k) plan and company match.
• Paid vacation time and holidays.
• Well-living programs.
• Short-term and long-term disability coverage.
• Basic life insurance.
• Tuition reimbursement.