[Hiring] Senior Direct GTM Patient Services @Syneos Health

Role Description

Senior Direct GTM Patient Services

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support.

Discover what your 25,000 future colleagues already know:

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself.
• We are continuously building the company we all want to work for and our customers want to work with.

Qualifications

• Bachelor’s degree required; advanced degree (MBA, MS, MPH, PharmD) preferred or equivalent experience.
• 15+ years of relevant experience in strategy, business development, solutions consulting, operations leadership, or related roles within life sciences, CRO/clinical services, or healthcare.
• Demonstrated experience supporting sales pursuits, including opportunity qualification, account planning, and contributing to RFI/RFP responses and bid defenses.
• Strong understanding of service delivery models and the ability to translate operational capabilities into customer value propositions and commercial messaging.
• Ability to travel as required for customer meetings and internal planning sessions.
• Experience in Patient Services or adjacent evidence generation services.
• Background in developing GTM collateral, playbooks, and enablement content for commercial teams.
• Experience partnering with marketing and operations on positioning, messaging, and campaign development.
• Familiarity with CRM and pipeline management tools; disciplined approach to tracking pursuits and engagement activities.
• Recognized as a subject matter expert with demonstrated ability to influence senior leadership and contribute to enterprise-level strategic initiatives.

Requirements

• Excellent written and verbal communication skills, including presentation development and customer-facing storytelling.
• Proven ability to influence without authority and drive alignment across matrixed stakeholders (Ops, BD, Marketing, SMEs).
• Comfort synthesizing market/customer insights, competitive intelligence, and performance data to inform strategy.
• Ability to act as a trusted advisor to senior leadership, shaping go-to-market strategies and guiding complex business decisions.
• Ability to address ambiguous, multi-dimensional business challenges requiring innovative and forward-looking solutions.

Benefits

• Career development and progression opportunities.
• Supportive and engaged line management.
• Technical and therapeutic area training.
• Peer recognition and total rewards program.
• Inclusive culture where you can authentically be yourself.

Company Description

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment.

Learn more about Syneos Health at syneoshealth.com .