[Hiring] Senior Business Consultant @Bloomreach

Role Description

Bloomreach is looking for a Senior Business Consultant! If you want to help top ecommerce businesses boost their performance, serve clients and get experience globally and have immediate, tangible results, join our Professional Services team as a Senior Business Consultant.

As a Senior Business Consultant, your primary responsibility will be to deliver value to Bloomreach’s clients by deploying and utilizing our Loomi AI Platform effectively. You will support clients during the implementation phase by:

• Gathering business requirements
• Preparing data structures
• Managing data migration processes
• Deploying automated programs

Additionally, you will serve as a key advisor on:

• Ecommerce
• Analytics
• Data management
• Digital marketing
• Marketing automation
• Email and mobile technologies

Building strong client relationships is crucial. You will continuously enhance their businesses, maximize platform utilization, and improve key performance indicators (KPIs) and return on investment (ROI). Collaborating with Customer Success Managers, you will develop business strategies and roadmaps aligned with each client’s goals and metrics.

You will develop a robust understanding of our marketing solution (email, sms, etc.), powered by Loomi AI. Your responsibilities in client onboarding, platform adoption and feature utilization are crucial. Collaborating with internal teams to enhance product-focused services and drive process improvements is essential for success.

Qualifications

• 4-6 years in B2B and/or B2C SaaS OR in-house eCommerce experience.
• Working knowledge of Bloomreach's marketing solution features is preferred.
• Experience in online analytics, performance marketing, marketing automation, data science, A/B testing, personalization, campaign optimization, customer lifetime value, email automation, reactivation, attribution modeling, prediction, product recommendations, and e-commerce is beneficial.
• Strong consulting skills, including clear communication, presentation abilities, confidence in engaging stakeholders, exceptional organizational and problem-solving skills, and the ability to handle challenging situations professionally are essential.
• Independence, self-organization, ability to navigate ambiguous situations.
• Understanding of technology around marketing cloud solutions.
• Familiarity with templating languages such as Jinja or Liquid is a plus, but not required.

Requirements

• Become an SME on our marketing solution, powered by Loomi AI.
• Provide leadership and guidance to the business consultancy practice in the US.
• Support clients in bringing continuous improvement to their sites, shops or apps (audit web pages and online shops; design, manage and evaluate AB tests; propose changes to enhance customer experience and raise conversion rates).
• Communicate with clients, teach them how to use the CDP platform, suggest improvements to their products, prepare reports for their business decisions and project evaluation.
• Oversee implementation of a client’s applications, websites or online shops.
• Communicate regularly with clients through online channels and on-site visits.

Benefits

• Health care including medical, dental, and vision insurance.
• 401k plan with employer contribution.
• The base salary range for this position is $95,000-$120,000, plus bonus and RSUs.
• Everyone gets to participate in the company's success through the company performance bonus.
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries -- Bloomversaries!