[Hiring] Salesforce Business Analyst @Thunder

Role Description

Attention Salesforce Superheroes in the Philippines! Exciting news – Thunder is expanding its horizons, and we are seeking a talented and versatile Sr. Business Analyst to join our dynamic team in the Philippines. This role demands proficiency in analytical business acumen and consulting experience in Salesforce.

Thunder Business Analysts are critical thinkers, ardent learners, and avid fans of discovering how technological capabilities can help drive business goals through the art of the possible. As you grow on your Thunder BA/Consulting path, you will see that delivering innovative business solutions starts with engaging with customers and listening to their stories. You aren’t afraid to “look under the hood” to better understand the inner workings of a platform, or test drive new features.

You will have the opportunity to leverage the experiences and knowledge of your team leaders to elevate your consulting career. Our ideal Sr. BA candidates are proactive and innovative in overcoming challenges and clearing roadblocks. Bring your grit and resilience!

Key Responsibilities

• Analyze business requirements and technological capabilities to drive solution design
• Capture customer stories and anticipate their business needs
• Leverage organizational knowledge and collaboration to optimize customer solutions
• Define and drive testing plans
• Facilitate evaluation sessions for clients and confirm feature applications to business needs
• Master prioritization techniques that enable Agile development
• Lead delivery of features for customers within larger projects
• Act as the contact point on customer interactions to develop client relationship skills
• Take responsibility for proposing and delivering customer solutions
• Continue learning and expanding your expertise within the Salesforce platform
• Partner with Team Leads for mentorship to continue honing your skills
• Develop project management skills to enable leading entire projects
• Flexibility to assist with additional tasks or projects outside of core responsibilities, as business needs arise

Qualifications

• 3+ years of consulting experience within the Salesforce ecosystem, specializing in CPQ solutions, including configuration, implementation, and client-facing project delivery
• At least 3 Active Salesforce Certifications + willingness to achieve 5 active Salesforce certifications within your first 6 months of employment
• Required:
  • Salesforce Certified Administrator
  • Salesforce App Builder
  • CPQ Specialist
• Preferred:
  • Salesforce Business Analyst
  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Experience Cloud Consultant
  • Salesforce Advanced Administrator
  • Salesforce Certified AI Associate
  • Salesforce Certified AI Specialist
• Willingness to achieve additional certifications on emerging technologies as required per role
• Solution and project management-oriented
• Experience with office applications and working with basic to advanced formulas in programs such as Excel
• Bachelor’s Degree in IT, Computer Science or equivalent
• Excellent problem-solving skills and the ability to think analytically
• Ability to work flexible hours to align with US time zones as required by project work
• Understanding of Salesforce best practices, design patterns, and limitations
• Strong business processes, process documentation, and process improvement skills
• Strong problem-solving skills and attention to detail
• Strong communication and collaboration skills
• Strong language skills - fluency in English, both written and verbal

Benefits

• Generous Health Benefits – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered
• Ownership & Impact – Every employee plays a part in what we’re building (including our CEO/Founder and bosses)
• Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology
• Celebrating You - Enjoy competitive vacation days, wellness leave, and a 13th-month pay—plus performance bonuses and anniversary rewards to celebrate your impact! And because family matters, we provide maternity and paternity leave to support your journey
• Work from anywhere (well, almost 😉) - Enjoy the freedom of Permanent Work From Home (WFH), and an annual WFH Stipend - because the best work happens where you’re happiest
• People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally
• Work Smart, Play Hard - We love to mix work with play – whether it's a casual get-together, a fun virtual activity, or a company celebration, it’s all about connecting and having a good time together

Company Description

Thunder is proud to be an Equal Opportunity employer, and is deeply committed to building and supporting our diverse team through inclusive, equitable hiring practices. Candidates located and authorized to work in the Philippines are encouraged to apply.