[Hiring] Regional Commercial Manager @Zepz

Role Description

As a Francophone & North Africa Regional P&L Owner, you carry the number for your region and are accountable for hitting it. You act as the commercial architect for your region; in conjunction with Marketing and BD, set the commercial agenda, mobilising every function around you, and removing roadblocks.

• You are the primary commercial voice for your region, driving senior peer engagement with functional leaders and managing internal stakeholders to translate deep customer and market insights into strategy and execution.
• This is a new function at Zepz, and you'll have a real hand in defining how it operates — building the playbook as you go, balancing customer needs with business reality.

Qualifications

• A proven track record of managing a P&L in a high-growth environment — fintech, payments, or adjacent preferred.
• Data-literate and comfortable driving high-stakes conversations with Marketing, BD, and Insights - you translate data into clear decisions, not just observations.
• You act more like a Country Manager than an analyst; you don't just coordinate—you drive results.

Requirements

• Explicit budget and full P&L accountability for the Francophone Africa region — accountable for revenue, CAC, new customers, unit economics, customer lifetime value, and other relevant trading metrics.
• Defining monthly corridor targets and the investment envelope needed to achieve them.
• Briefing Marketing on regional needs and supporting profitable growth.
• Partner with Business Development as they build out strategies for new opportunities and mitigating risk.
• Partnering with Data Insights to generate hypotheses, interpret performance, build and pivot strategies based on corridor analysis.
• Building business cases for key initiatives and influencing cross-functional prioritisation through customer-centric, impact-driven frameworks. This includes building financial models.

Bonus Points

• Deep cultural or economic understanding of markets such as Senegal, Cameroon, Côte d’Ivoire, Morocco or other high-volume corridors.
• A working proficiency level of French language.
• Experience navigating the licensing or compliance landscape of international money transfers.
• You’ve previously built the reporting frameworks or "operating rhythms" for a regional commercial team.

AI Literacy & Tools

• A genuine curiosity about AI and how it can be applied in your area of work — from accelerating analysis and insight generation, to improving how we design and deliver processes and communications.
• Practical experience using AI tools in a professional context — whether to connect information, draft content, build frameworks, or create insights from data.
• Strong AI literacy — an understanding of what AI assistants can and cannot do, how to prompt effectively, and how to critically evaluate AI-generated output before using it.
• Awareness of the ethical considerations and responsible use of AI in the workplace, particularly in the context of sensitive data, customer experience, and compliance.
• Prior experience using Claude (Anthropic) is a nice-to-have but not essential.

Benefits

• Unlimited annual leave.
• Great healthcare benefits.
• Employee discounts.