[Hiring] Payments Relationship Manager @Eneba

Role Description

As a Payments Partnership Manager, you’ll:

• Facilitate the development and implementation of payment strategies in line with the overall business strategic directions to ensure Eneba’s stable growth.
• Maintain strong relationships with existing payment service providers (PSPs) as well as identify and onboard new partners.
• Participate in negotiations regarding terms, fees, and service levels with payment partners to ensure favourable conditions for Eneba.
• Improve payment-related processes, facilitate prompt issue resolution, and improve overall efficiency.
• Monitor transaction performance and success rates, identifying and resolving issues quickly to minimise user inconvenience.
• Collaborate with other teams such as product, legal, finance, customer support, marketing, etc. to ensure alignment and integration of payment solutions with the overall business strategy.
• Perform ad-hoc analysis and research to answer specific business questions and support decision-making.

Qualifications

• Proven experience in payments, financial services, business development, or a related field at a global level, preferably in the gaming or e-commerce industry.
• Proven track record of managing relationships with payment service providers and financial institutions.
• Excellent written and verbal communication skills, ability to present complex information in an easily understandable way.
• Strong problem-solving skills and ability to operate in an uncertain, fast-paced environment where priorities might change.
• Project management experience and confidence in the negotiations process.
• Time management and planning skills.

Benefits

• Opportunity to join our Employee Stock Options program.
• Opportunity to help scale a unique product.
• Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
• Paid volunteering opportunities.
• Work location of your choice: office, remote, opportunity to work and travel.
• Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.