[Hiring] Partnerships Business Analyst @Reputation

Role Description

The Partnerships Business Analyst supports the integration and data-source partnerships owned by the Manager, Product Management, helping track and coordinate the many moving pieces involved in developing and maintaining them. You'll assist and coordinate in turning early partner interest into signed, certified, supported integrations — tracking the status and steps to onboard each new technology partner — and help keep those relationships healthy for the life of the contract.

This role will operate as a relationship-and-operations-focused coordinator, combining:

• Structured tracking of commitments, certifications, and renewal deadlines
• Cross-functional coordination with Product, Engineering, and Support
• Relationship-building and outreach support with external partner POCs
• Business context and input to help inform partnership priorities set by product leadership

This role is ideal for individuals who thrive on staying organized across many concurrent relationships and deadlines, rather than just high outreach volume.

Qualifications

• 2+ years of relevant experience
• Undergraduate degree preferred; equivalent relevant experience will also be considered
• Experience in a business analyst, project coordinator, or similar operations/coordination role
• Strong written and verbal communication skills
• Comfortable with outbound communication — cold outreach, scheduling, and relationship-building with external POCs
• Structured, disciplined approach to work and time management
• Working familiarity with contract/legal processes sufficient to shepherd agreements through review
• Ownership mindset with a bias toward action
• Experience using Salesforce or other CRM

Requirements

• Support outreach and early-stage partner development, including identifying prospective integration partners and points of contact
• Track the status and steps required to onboard each new technology partner, from initial interest through certification and launch
• Maintain a calendar of API certification renewals, contract expirations, and other time-sensitive partner obligations, driving renewal work ahead of deadlines
• Serve as a day-to-day communication link between internal teams and partner POCs — routing internal requests out and partner updates back to the right stakeholders
• Maintain an up-to-date directory of partner support points of contact and escalation paths
• Shepherd partner contracts through legal review and execution, tracking status and unblocking delays
• Support Product Managers and the Sources PM by organizing and tracking partnership targets tied to roadmap needs, with prioritization set by the Manager, Product Management
• Track and report on partnership pipeline health, integration status, and partner performance metrics
• Assist with day-to-day maintenance of existing partner relationships — check-ins, issue triage, renewal conversations — so integrations don't go stale between major initiatives
• Escalate strategic or high-value partnership opportunities to the Manager, Product Management for direct involvement
• Additional duties as assigned

Benefits

• Flexible PTO for salary paid employees
• Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.
• 10 company paid holidays plus 4 “Extended Company Holidays,” which are additional paid days off for the company.
• Multiple medical and dental plan options, plus 100% company paid vision coverage
• 401k available through Fidelity
• Paid Parental Leave for all eligible employees as of day 1 of employment
• Employer paid short and long term disability and life insurance
• Critical Illness, Accident & Hospital Indemnity insurance
• Employee Assistance Program (EAP)
• Access to a wide variety of perks and wellbeing apps:
• PerkSpot: Employee discount program
• Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships
• Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health
• Omada: Virtual prevention and physical therapy program
• Ladder: Supplemental life insurance
• SoFi: Financial wellbeing platform with 1:1 advice
• Fetch: Pet insurance discount program
• Spring Health for Guardian: Virtual mental health support
• XP Health for Guardian: Virtual eyewear platform
• Rate.com: Mortgage services discount program