[Hiring] Manager - Client Services - CMT BD Hunter @Infosys

Role Description

Infosys BPM is seeking to hire a Senior Director of New Business Sales to manage and expand the Infosys footprint across new client accounts in the Communications and Telecom domain. The Senior Director is responsible for opening new accounts for Infosys BPM.

• Hunter role with expectation to utilize existing contacts to introduce Infosys BPM to new logos.
• Business development: manage and build a project portfolio, own the opportunity management cycle: Prospect-Evaluate-Propose-Close.
• Commercial negotiations: Should understand commercial models and the art of commercial negotiation.
• Run and manage large TCV pursuits.
• Work with Internal teams (Presales, Delivery, Transformation) to build the right solutions for the client.
• Create a sales strategy with a list of must-have accounts from a Target Account List.

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• 11+ years of experience, with strong sales/relationship management/account management experience.

Requirements

• Significant new business development and large deal experience in the Communications, Media Telecom sector.
• Ability to utilize extensive contact list to bring in new logo business.
• Track record of interacting and building relationships with CXO level client contacts.
• Understanding of sales cycle, key influencers, budget cycles, and client’s bid process.
• Hands-on experience with proposal creation and leading proposal presentations.
• Ability to collaborate with internal cross-functional teams for support.
• Strong leadership, interpersonal, communication, and presentation skills.
• Ability to freely network at events, seeking and engaging audiences at our booth and at adjacent receptions.
• Track record as a Hunter with the ability to bring new contacts and new logos with extensive connections within the domain.
• Wide variety of BPO, Technology, Management Consulting, and Business Consulting engagement experience.
• Should have experience in running large deals TCV >25Mn.
• Knowledge of Communications & Telecom domain with deep domain expertise in any of the following sub-verticals.
• Good understanding of industry-specific business issues and drivers in Tech & BPO outsourcing space.
• Global Delivery Model experience. Can be based anywhere within the USA. Preference for proximity to a large Infosys office (Dallas, Houston, New York, Atlanta or other). Business travel required.
• Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
• The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.

Benefits

• This role is a remote role within the US, with the option to work from home or local office when not at a client site.
• This role requires business travel to be onsite at the client’s office, as necessary.

Company Description

Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe.

• The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients.
• Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
• Infosys BPM has 38 delivery centers in 13 countries spread across 5 continents, with 60,966 employees from 104 nationalities, as of September 2025.
• The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years.
• Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years.
• The company has consistently been ranked among the top employers of choice, based on its industry-leading HR best practices.
• The company’s senior leaders contribute widely to industry forums as BPM strategists.