[Hiring] Manager, Business Development - Cosmetics and Hygiene @SGS

Role Description

The Business Development Manager is responsible for the direction and management of a team of sales and customer service agents who support our Cosmetics & Hygiene site.

• Collaborates with the senior management team to develop and define sales strategies for achieving sales goals.
• Manage the Customer Service function in support of sales and client invoicing.
• Defines, tracks, and manages sales teams KPI/Metrics; financials, activities, pipeline, prospecting.
• Maximize efficiencies of customer service organization to ensure ultimate client satisfaction.
• Generate leads and sales through client and prospect relationship development.
• Close sales on prospective clients and maintain functional relationship with major accounts.
• Develop relationships with current clients to maintain business and obtain additional business from other areas within the account and referrals.
• Obtain master service agreements with prospective clients.
• Conduct market research to assist in annual marketing and sales plan and assist the business development team with marketing ideas.
• Attend annual conference and assist with organization and implementation of marketing and sales activities and follow up on leads from referrals, trade shows, advertising, and the Company’s website.
• Generate proposals for existing clients and prospects.
• Follow-up with new clients to ensure that the Company is meeting their needs and to expand business within a current client’s organization.
• Discuss with management new trends or new programs that should be explored that will improve or enhance the business and increase sales.

Qualifications

• Bachelor’s degree in relevant field in science or engineering AND experience in a clinical research environment preferred.
• 7+ years working in business development or sales.
• Master’s degree in relevant field in science, engineering, or business.
• Business development experience in a CDMO environment preferred.
• 3+ years of previous supervisory experience.
• Leadership capabilities.
• Strong verbal and written communication skills.
• Ability to handle multiple competing priorities.
• This role requires up to 40% travel for meetings, training, and business needs within the United States.

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.