[Hiring] Director Business Development @Dexterra

Role Description

We are a leading provider of integrated facility services, delivering end-to-end solutions that support operational performance, asset reliability, and cost efficiency across complex industrial environments.

We’re looking for a dynamic Director, Business Development to lead our sales growth across the Manufacturing and Distribution sectors. This is a strategic, enterprise-level sales role focused on originating and closing Integrated Facility Services (IFS) contracts within the manufacturing and distribution sector.

You will be selling multi-site, multi-service outsourcing solutions that typically include:

• Custodial and industrial cleaning (including specialized production environments)
• Facilities maintenance (preventative & predictive)
• HVAC, mechanical, electrical, and critical systems support
• Production support services (non-core labor, line support, shutdown services)
• Grounds and exterior maintenance
• Warehouse and distribution facility upkeep
• Energy management and sustainability initiatives
• Reliability and asset lifecycle management programs

• Own end-to-end business development for integrated facility services across manufacturing and distribution sectors
• Build and manage a pipeline of complex, multi-site opportunities across regional and national portfolios
• Identify and pursue target accounts across industrial manufacturing, food production, logistics, and distribution networks
• Lead consultative discovery processes, aligning solutions to operational KPIs such as uptime, throughput, safety, and cost efficiency
• Engage stakeholders at all levels, from plant leadership to executive and corporate functions
• Structure integrated service models that balance operational needs, labour optimization, and long-term performance outcomes
• Partner with internal operations and engineering teams to design, price, and position solutions
• Lead RFP responses, proposals, and contract negotiations
• Maintain pipeline discipline and forecasting accuracy using CRM tools
• Deliver against revenue, margin, and contract value objectives

The role requires navigating complex, operations-led sales cycles (6–18 months), where decisions are driven by uptime, throughput, labor efficiency, and total cost of ownership. It is fully remote and requires travel.

Qualifications

• 7–10+ years of experience in solution-based selling within industrial services, facility management, or outsourced operations
• Direct experience working with manufacturing, production, or distribution environments
• A proven track record of closing large, multi-year contracts (typically $1M+ annually)
• A strong understanding of integrated facility management models, including both technical (hard) and service (soft) components
• The ability to translate operational challenges into clear financial and business outcomes
• Experience managing long sales cycles and engaging stakeholders across multiple levels of an organization
• Strong collaboration skills, working cross-functionally with operations, engineering, and finance teams
• A degree in business, engineering, or a related field, or equivalent experience
• Flexibility to travel based on client footprint (approximately 50–70%)

Benefits

• Be part of an industry that's more important than ever!
• Award winning safety culture
• Be part of a growing organization with a strong focus on innovation and operational excellence
• Competitive compensation and benefits package including 401k, medical, dental, vision, paid time off
• Fully Remote work model
• Supportive team environment with room to grow together
• Certified as a Great Place to Work 2025-2026!