[Hiring] Category Manager @Installation Made Easy

Role Description

The Category Manager’s primary responsibility is to develop and execute strategies for assigned home improvement categories that generate new leads, increase sales and revenue, enhance competitiveness, and improve customer satisfaction across partner networks. The Category Manager serves as the subject matter expert for each assigned category and is accountable for measurable category performance and continuous improvement.

• Own and manage strategic direction for assigned product categories to drive sales growth, competitiveness, and customer satisfaction across partner networks.
• Develop and execute category plans with measurable leads, sales, and revenue goals; routinely review results, identify gaps, and take corrective action.
• Own category-specific projects and improvements, including Wizards, Spec Sheets, and related technology or process initiatives; maintain project plans, milestones, deadlines, and action items.
• Be a subject matter expert for assigned categories with a large emphasis on performance.
• Use knowledge of IME systems and workflows to identify opportunities to improve category programs, partner experience, and operational efficiency.
• Proactively engage manufacturers, distributors, and dealer networks; document partner feedback, communicate next steps, and resolve or escalate barriers to progress.
• Maintain and execute category promotional calendars, evaluate promotion effectiveness, and adjust quarterly promotional strategies based on performance.
• Analyze key category reports, including leads, sales, revenue, recruitment or assignment needs, ZIP-code coverage, work order cycle time, customer surveys, and promotions, to guide decisions.
• Conduct monthly internal and external business reviews, including documented feedback and follow-up actions; regularly research industry trends and outside factors affecting assigned categories.
• Complete periodic competitor reviews and category content audits to keep Spec Sheets, Wizards, and Knowledge Vault materials accurate, current, and aligned with program requirements.
• Coordinate cross-functional initiatives, proactively share category knowledge, track outstanding actions, and ensure commitments and project deadlines are met.
• Ensure accurate and consistent category information across all partner-facing and consumer-facing platforms.
• Work with marketing teams to influence promotional strategy, visual merchandising, and creative campaigns.
• Stay active in the industry through trade shows, factory visits, and customer-facing events to maintain category expertise and identify new business opportunities.
• Perform other duties as required.

Qualifications

• High School diploma or equivalent.
• 4+ years of proven experience in Kitchen and Bath, Flooring, Exteriors, MEP or other home improvement categories, with a strong understanding of product lines, installation processes, and vendor/contractor coordination in these areas.
• 4+ years of retail experience.
• Professional demeanor.
• Sound judgment and strong problem-solving ability.
• Excellent communication skills, both written and oral.
• Ability to interact effectively with all levels of an organization, including executive and C-level.
• Exceptional organization skills.
• Ability to juggle multiple projects at a time, while maintaining efficiency and sharp attention to detail.
• Ability to adapt to changing or multiple priorities.

Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• The Category Manager position may require some travel but will be very limited and less than 10%.
• The Category Manager may be asked to perform additional tasks that are not listed above.
• In addition, the list of primary responsibilities may change over time.

Benefits

• 100% remote work environment.
• Employer provided equipment.
• Medical, dental, and vision insurance.
• Health savings plan includes employer contribution to health savings account.
• Medical and dental flexible spending accounts.
• Company paid basic life, short-term disability, and long-term disability insurance.
• 401K plan with employer match.
• Company matches 100% of the first 4% of salary deferrals.
• All contributions, including employer contributions, are 100% vested immediately.
• Employee discount program for Electronics, Groceries, Travel, Entertainment, and more.
• Employee assistance program.
• Pay on demand.
• Critical illness, hospital indemnity, group accident, and legal insurance.
• Paid time off.
• And more!