[Hiring] Business Development Manager @Intertape Polymer Group (IPG)

Role Description

The Business Development Manager will be the market and application expert for assigned products in the E-Fulfillment business portfolio. They will actively pursue new business opportunities within the largest e-Fulfillment accounts. They will coordinate with the Senior Director of Sales, other E-Fulfillment Team Members and relevant IPG resources to meet the assigned product revenue and net CM$ goals.

• Serve as the product and application “expert” for existing and new products/solutions relevant to e-Fulfillment operations.
• Actively identify and pursue opportunities for new products with decision-makers and influencers at all levels within e-Fulfillment organizations.
• Prospect fulfillment centers for applications of assigned products; conduct needs-development activities to ensure requirements are clearly understood by all customer stakeholders.
• Build and maintain strong relationships with key personnel at the fulfillment center level.
• Achieve assigned revenue and contribution margin goals for designated product lines.
• Manage the sales process from needs development through implementation of IPG solutions.
• Address customer complaints by executing IPG process improvements and facilitating solution implementation.
• Coordinate site visits with relevant IPG functional representatives.
• Demonstrate expertise in all customer communications, including implementation, execution, best practices, products and features, and partnerships.
• Provide forecasts for assigned product lines as requested.
• Serve as a field feedback resource for new product development.
• Participate in the development, launch, and marketing of new products and services as directed.
• Collaborate with department managers and corporate staff to develop long-term business plans for customers.
• Perform other duties as assigned.
• Develop and maintain forecast models.
• Communicate effectively in face-to-face customer interactions with a results-driven mindset.
• Demonstrate resilience and a positive attitude, with the ability to turn challenges into opportunities.
• Exhibit flexibility and a willingness to adapt quickly to changing priorities.

Qualifications

• Bachelor’s degree (BA or BS) from an accredited university or college required.
• 3–5 years of experience in business development within the packaging industry, preferably serving e-Fulfillment businesses.
• Proficient in Microsoft Office Suite.
• Demonstrated strong and consistent attention to detail.
• Excellent verbal and written communication skills.
• Positive customer service mindset; team player with the ability to work both independently and collaboratively.
• Customer-centric mindset.
• Ability to work in a fast-paced environment with changing priorities.
• Must be able to travel independently by air or vehicle; approximately 50%+ travel required.

Benefits

• Competitive pay.
• Extensive benefits that support you and your family.
• Exciting career development opportunities.
• Ongoing training and support to enhance skills and advance your career.