[Hiring] Business Development Manager @TECHMER P.M

Role Description

The ‘Business Development Manager – Distribution’ is a key strategic leader within Techmer PM’s distribution organization. This role drives product and market growth by expanding distribution channels, strengthening partner relationships, and optimizing portfolio and service performance. This individual sets ambitious growth targets, champions innovation, and enables operational excellence to ensure Techmer PM’s competitive positioning and long‑term success across evolving markets.

Key Responsibilities:

• Product Growth & Portfolio Responsibilities
  • Lead initiatives to introduce new products into distribution channels, including pilot launches, partner training, and feedback gathering.
  • Track adoption and performance of new products; report monthly to the BU Director.
  • Identify gaps and opportunities in the current portfolio; collaborate with Product Development and Marketing to build offerings aligned with emerging trends (e.g., sustainability, healthcare, advanced materials).
  • Monitor competitor activity; provide quarterly competitive landscape reports with recommended strategic adjustments.
  • Analyze product performance to identify optimization opportunities and support continuous improvement.
• Customer Service and Distributor Support
  • Ensure distribution partners receive best‑in‑class service and support.
  • Meet service level standards:
    • Respond to inquiries within 24 hours
    • Deliver quotes within 48 hours
    • Confirm purchase orders within 48 hours
    • Provide shipment tracking within 24 hours
    • Resolve complaint investigations within 14 days
  • Provide monthly customer service performance reports jointly with the Key Account Manager.
• Market Growth Responsibilities
  • Develop and execute growth plans for distribution channels across regions and vertical markets.
  • Set clear growth targets for each distributor; track and report performance against KPIs.
  • Identify and cultivate high‑potential accounts; partner with Sales and Marketing to deploy tailored growth strategies focused on margin improvement and pipeline development.
  • Co-fund, coordinate, and execute joint marketing campaigns (webinars, email marketing, social media pushes) with distribution partners.
• Growth Enablement & Performance
  • Maintain and update dashboards tracking product launches, market expansion, and initiative-driven revenue growth; review monthly with BU Director.
  • Lead initiatives aligned with industry trends such as sustainable polymers, advanced recycling, and digital transformation.
  • Gather feedback from customers and internal teams to continually refine strategies.
  • Implement process improvements that reduce time-to-market for new products and market entries.
• Budget Coordination
  • Support management of the distribution budget, including cost tracking and monthly reporting.
  • Ensure timely submission of budget updates and participate in monthly budget review sessions with the BU Director.
• Departmental Organization
  • Identify operational challenges and implement solutions, including system inefficiencies and vendor coordination gaps.
  • Streamline departmental workflows to reduce bottlenecks, improve throughput, and enhance organizational efficiency.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Business Administration, or equivalent experience.
• 10+ years in distribution or logistics, ideally within polymer, materials, or manufacturing industries.

Requirements

• Strong experience in distribution management, contract administration, quoting, complaint resolution, and cross-functional leadership.
• Proven ability to enhance distributor performance through service-level execution and KPI tracking.
• Strong analytical and problem‑solving skills.
• Highly organized, able to manage multiple priorities in a fast-paced environment.
• Proactive, self-driven, adaptable, and committed to high integrity.
• Excellent communication, planning, and organizational skills.

Benefits

• Eligible for medical benefits on your first day!
• High-deductible health plan offering that includes up to $1,000 towards your Health Savings Account (HSA) per year.
• Free Teledoc membership included when you enroll in medical benefits.
• Employee Assistance Program which includes 5 free counseling sessions per year and access to free legal guidance.
• 401(k) with 6% company match. You are 100% vested from Day 1 of contribution.
• Free investment consultative services for your 401(k) plan.
• Company paid disability and life insurance.
• 10 vacation days per year (pro-rated your first year).
• 10 company-paid holidays.
• 2 weeks of parental leave.
• Tuition reimbursement with up to a $20,000 lifetime maximum.
• Annual salary reviews and bonus opportunities.
• Hourly employees are paid weekly.