[Hiring] Business Development Associate @BJ's Wholesale Club

Role Description

Reports to assigned B2B Sales and Development Manager. Focus is on new customer acquisition:

• Generates B2B bulk sales through new and Win Back customers in an assigned territory.
• Utilize company supplied equipment, existing IT systems, and business processes to prepare purchase documents for customers.
• Follows up on all leads to maximize selling efforts.
• Works directly with customers virtually or through visitations at Clubs.
• Ability to work in a fast-paced environment that will include some data entry tasks for preparing customer orders.
• Collaborate with internal departments as needed to satisfy customer needs and requests.
• Execute B2B plans and strategies to accomplish the organizational objectives.

Responsibilities:

• Communicate BJ’s B2B business model and value to new clients.
• Connect with clients in person, via Zoom/Teams, email, or phone to understand their business model and needs.
• Collect and analyze client data to learn and discern client behavior.
• Build client relationships that maximize sales from the current BJ’s assortment.
• Effectively deliver B2B promotion tools and resources to clients.
• Collaborate with internal departments and stakeholders to facilitate client’s needs and fulfillment.
• Ability to keep accurate customer records.
• Discover and maintain knowledge of BJ’s products, services, and value proposition.
• Resolve client complaints, assist in returns or refunds, and prevent additional issues by improving processes.
• Maintain awareness of client problems to communicate appropriate recommendations to management staff.
• Deliver revenue and profitable margin per the sales targets for your assigned territory.

Qualifications

• Bachelor’s degree in sales, communications, or related field preferred.
• Bi-lingual preferred.
• Proven verbal and written communication skills.
• Ability to collect, track and analyze data to draw insights that can be applied to client’s needs.
• Problem-solving skills.
• Active listening skills.
• Build rapport and collaborate with BJ’s stakeholders, vendors, and clients.
• Be able to learn new ideas and processes.

Requirements

• Bachelor’s degree preferred.
• 1-2 years proven sales experience in the same or a related field preferred.
• Recognized verbal and written communication skills.
• Demonstrated problem-solving skills.
• Excellent active listening skills.
• Ability to build rapport and collaborate with BJ’s stakeholders, vendors, and clients.
• Be able to learn and teach new ideas and processes.

Benefits

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.

Company Description

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems, or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful.