[Hiring] Business Coach / Franchise Business Consultant @PLACEM!NT by TZ Consulting

Role Description

You are a great fit here if you have franchise field support experience, you understand what it takes to move performance metrics inside a service-provider model, and you are looking for a high-travel, high-impact role at the corporate level of a growing national franchise. If you can diagnose underperformance, build a plan with clear owners and deadlines, and hold franchisee partners accountable without direct authority - keep reading.

As a Franchise Business Coach at 4Ever Young Corporate, you will own performance coaching for an assigned franchisee portfolio across all lifecycle stages - new, developing, and mature locations. You will work directly with franchise owners and operators to improve the KPIs that matter:

• Revenue growth
• Membership conversion and net gain
• Lead-to-prospect conversion
• Average ticket
• Patient satisfaction

This is a field-forward role with significant travel - you will be in centers, not behind a desk.

What You’ll Do

• Coach franchisees using scorecards, structured check-ins, and documented follow-through - not vague guidance.
• Build and track action plans tied to measurable outcomes and clear deadlines - who owns what by when.
• Drive KPI improvement across revenue, membership, conversion, average ticket, and patient experience.
• Reinforce operating standards and required training protocols; improve system adoption across your portfolio.
• Travel for in-person center reviews, franchisee meetings, performance interventions, and new center openings and onsite training as needed.
• Partner with internal teams across Operations, Marketing, Training, and Development to remove blockers and align execution.
• Track and document progress in Zenoti, CRM, and Microsoft 365 (or comparable platforms).

KPIs You’ll Own

• Year-over-year revenue growth across portfolio
• Membership net gain and conversion rate
• Lead-to-prospect conversion
• Average ticket improvement
• Patient satisfaction and quality execution

Qualifications

• U.S.-based and within practical distance of a major airport.
• Able and willing to travel up to 70% on an ongoing basis.
• 2-3+ years in franchise field support and/or multi-unit service operations in a role such as Franchise Business Coach, Franchise Consultant, Franchise Operations Manager, Field Operations Manager, or Multi-Unit / Area / District / Regional Manager.
• Service-provider business experience required: med spa, wellness, aesthetics/beauty, healthcare services, or a membership-based service model.
• Proven KPI ownership: you can walk through baseline, action plan, execution, and results with specific numbers and timeframes.
• Comfortable influencing franchise owners without direct authority and holding partners accountable to commitments.

Requirements

• Direct franchise experience and/or med spa and wellness operations experience.
• New location opening and launch readiness experience.
• Zenoti and CRM experience (or comparable platforms).
• Membership sales and conversion background.

Benefits

• $85,000-$95,000 base salary plus approximately 5% performance bonus.
• Competitive benefits package including medical, dental, vision, 401(k), paid time off, and paid holidays (per company policy).
• Travel expenses reimbursed per company policy; company card option may be available.
• Remote role with significant field exposure and a clear growth path within Corporate Operations.
• High-visibility position with direct exposure to corporate leadership and franchise performance outcomes.