[Hiring] Business Analyst - PMO @Capgemini

Role Description

Application Consultants understand the client business process, current and future, and map it to the technologies being used, giving a demarcation of what can be achieved through a standard implementation and what would need customizations or extensions to be done to the application. They may functionally customize the application, partner with application developers to design application enhancements and extensions, and work with business users to implement process changes.

Qualifications

• Education or Training in Information Technology or related field.
• 3–7 years of experience in business analysis, preferably in software or SaaS environments like Concur and GetThere.
• Specific knowledge of products like Concur, Citric, GetThere, Deem, and Seriko.
• Strong understanding of Agile methodologies and digital product lifecycles.
• Proficiency in tools like Jira, MS Office.
• Excellent communication, analytical, and problem-solving skills.

Requirements

• Collaborate with stakeholders to elicit, analyze, and document business requirements.
• Translate business needs into user stories, wireframes, and functional specifications.
• Document end-to-end workflows for online platforms, including customer journeys, system integrations, and data flows (when required).
• Partner with architecture and development teams to design scalable, cloud-native solutions.
• Test and validate work to ensure end-to-end system integration.
• Act as a bridge between business units and IT, ensuring clear communication and alignment.
• Facilitate workshops and feedback sessions to refine requirements.
• Participate in sprint planning, backlog grooming, and retrospectives.
• Use tools like Jira, Confluence, and Miro to manage remote collaboration.
• Maintain comprehensive documentation including process flows, acceptance criteria, and change logs.
• Provide regular updates to stakeholders on progress, risks, and dependencies.
• Technical ability on Concur OBTs.
• Be technically capable to build the Perfect PNR/File Finishing to GBTs set standards.

Benefits

• Competitive compensation and benefits package.
• Collaborative environment that embodies values such as Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
• Focus on giving each new hire a YOU-nique experience through recruitment and onboarding programs.
• Opportunities for personal and professional growth, both horizontally and vertically.