[Hiring] Agency Business Development Representative @NJ CURE

Role Description

We are seeking an experienced insurance professional for the role of Agency Business Development Representative to support and enhance our expansion into the Florida auto insurance market. This role is responsible for identifying opportunities to appoint new independent agencies to offer CURE personal auto insurance policies, driving growth, profitability, and managing customer relationships. Additional responsibilities include contributing to operational and service strategy, exercising independent judgment in evaluating risk, resolving escalated issues, and influencing customer retention and business outcomes.

• Work with management to strategically target independent agencies that will benefit from adding CURE to their portfolio of insurance partners
• Make first contact with new agencies via cold calls and warm leads from email campaigns and marketing banners on technology platforms such as EZLynx and PL Rater
• Identify each opportunity and send agency agreements to those aligning with the expectation of a minimum of 20 quotes per month
• Assist in the agency onboarding process via phone and email to gather credentialing documents to expedite the setup process when support staff needs assistance
• Work side-by-side with IT and Operations in the rollout of new technology partners and systems, such as IVANS and additional comparative rater platforms
• Handle complex and escalated customer matters, determining appropriate resolutions with minimal oversight
• Exercise discretion in balancing customer needs with company guidelines and risk tolerance
• Gain a comprehensive understanding of CURE’s underwriting guidelines, protocols, and systems, such as Guidewire and supporting technologies
• Apply judgment in non-routine or complex scenarios
• Identify trends in customer interactions and recommend process or policy improvements
• Prioritize workload and make independent decisions to meet service and business objectives
• Support the implementation of operational changes and service enhancements
• Provide guidance and mentorship to less experienced team members on complex cases and best practices
• Assist in training and development initiatives, contributing to the overall capability of the team
• Act as a subject matter expert (SME) for Florida auto insurance products, regulations, and procedures
• Ensure all activities align with Florida insurance regulations and company policies
• Identify potential risks or inconsistencies and take appropriate action
• Contribute to customer retention strategies and overall business performance
• Analyze workflow and customer interaction data to recommend improvements
• Participate in cross-functional initiatives that enhance service delivery and operational efficiency

Qualifications

• Active Florida 2-20 (General Lines) License required (4-40 may be considered depending on scope)
• Requires a strong understanding of the independent agency channel, insurance products, regional competitors, and agency technology solutions such as comparative raters
• 5+ years of experience in auto insurance or with an independent agency
• Demonstrated ability to exercise independent judgment and decision-making in complex situations
• Strong understanding of Florida auto insurance coverage, underwriting, and regulatory requirements
• Experience mentoring or guiding team members preferred
• Excellent communication, analytical, and problem-solving skills

Skills & Competencies

• Independent decision-making and judgment
• Advisory and consultative approach to customer service
• Leadership and mentorship
• Analytical thinking and problem-solving
• Strong organizational and time management skills
• Adaptability in a fast-paced environment

Benefits

• Comprehensive health benefits, including medical, dental, and vision coverage
• Generous paid time off (PTO days, sick days, and holidays)
• Flexible spending options with FSA & HSA plans
• Life and AD&D insurance
• 401(k) with company match
• Voluntary benefits such as legal services, pet insurance, and identity & fraud protection
• 24/7 Employee Assistance Program (EAP) for employees and their families
• Health & wellness perks, including gym discounts, wellness reimbursements, and reward programs
• Fun, engaging in-office events that support our culture

Salary Range

$85,000 - $110,000 annually based on experience

Schedule

We offer flexible work hours between 8:00 AM and 5:00 PM, with options like 8–4, 8:30–4:30, or 9–5. We do our best to support individual preferences, though schedules may be adjusted as needed to ensure strong coverage and teamwork. This is currently a fully remote role with in-state travel required. This is an exempt position.

Location

Florida

Equal Employment Opportunity

We recruit, hire, employ, train and promote, and compensate individuals based on job-related qualifications and abilities. We respect the dignity and worth of each individual and are committed to an employment environment that is free from all forms of employment discrimination.

Disclaimer

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. This job description may be subject to change at any time.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.