[Hiring] Zendesk Specialist - AI Integration @Mercor

Role Description

• Evaluate the effectiveness of Zendesk's AI agent in real-world applications.
• Provide insights to improve AI model outputs and enhance customer support experiences.
• Collaborate with teams to refine AI training data and ensure high-quality performance.
• Work independently and asynchronously to meet project goals and deadlines.
• Develop strategies for optimizing AI agent deployment and usage.

Qualifications

• Experience with Zendesk's AI agent.
• Strong understanding of AI-driven customer support systems.

Company Description

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.