[Hiring] Voice AI Engineer @Shuru Technologies Private Limited

Role Description

We are looking for a Senior Voice AI / LLM Engineer to own and improve a production Voice AI agent for a US insurance organization. The role involves:

• Improving reliability
• Reducing latency
• Moving scripted flows toward agentic conversations
• Ensuring secure, governed production releases

Qualifications

• Production LLM application experience
• Prompt Engineering, Tool Calling, RAG, Structured Outputs
• Amazon Connect and Amazon Lex V2
• Amazon Bedrock or similar managed LLM platforms
• LLM evaluation frameworks
• Strong Python
• AWS Lambda, IAM, DynamoDB, S3, CloudWatch, KMS
• Experience in regulated environments such as insurance, healthcare, or financial services

Requirements

• Production LLM application experience
• Prompt Engineering, Tool Calling, RAG, Structured Outputs
• Amazon Connect and Amazon Lex V2
• Amazon Bedrock or similar managed LLM platforms
• LLM evaluation frameworks
• Strong Python
• AWS Lambda, IAM, DynamoDB, S3, CloudWatch, KMS
• Experience in regulated environments such as insurance, healthcare, or financial services

Benefits

• Work on challenging, large-scale engineering and data problems
• Work closely with experienced engineering, product, and technology leaders
• Opportunity to take ownership of architecture and key technical decisions
• Remote-first and collaborative work environment
• Strong opportunities for learning, leadership, and career growth