[Hiring] Tech Lead, IT Core AI @Indeed.com

Role Description

As the Tech Lead on Indeed’s IT Core AI team, you will serve as a senior technical advisor and escalation point for Google Workspace with Gemini, Slack, and Glean, helping ensure these platforms are secure, reliable, well-integrated, and continually improving. You will partner with teams across the organization to understand their needs, identify opportunities where AI, automation, or conventional configuration can create measurable value, and translate ambiguous problems into practical, supportable solutions.

Your work will span the full lifecycle of enterprise AI and collaboration capabilities:

• Evaluating new features and understanding jobs to be done
• Solution design, configuration, data and system integration
• Testing, release, production readiness, and ongoing support

You will build and maintain capabilities such as:

• Agents
• Skills
• Connectors
• MCP servers
• Workflows

Day to day, you will balance technical delivery with platform operations:

• Monitoring health and adoption
• Investigating incidents
• Troubleshooting complex integration or data issues
• Addressing root causes
• Automating repeatable work

You will use platform, support, and adoption data to prioritize improvements, establish sustainable governance and security practices, document solutions in runbooks, and share knowledge with Operational Leads and other contributors. Through technical expertise and influence, you will help the team adopt best practices and turn advances in AI and enterprise technology into reliable, measurable value for Indeed.

Qualifications

• Requires a minimum of 7 years of related experience; or a minimum of 5 years with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience.
• Significant direct experience administering enterprise applications, SaaS platforms, enterprise AI platforms, business systems, or comparable technology environments.
• Sound systems administration practices across configuration, testing, release management, logging, monitoring, incident response, change control, and documentation.
• Direct experience building or maintaining AI capabilities such as agents, skills, connectors, and workflows on enterprise AI platforms, with working knowledge of retrieval, grounding, and context quality.
• Experience integrating applications through APIs, webhooks, SDKs, data connections, or event-driven workflows, with working knowledge of RESTful APIs and scripting or programming concepts.
• Experience managing identity, access, roles, permissions, service accounts, least-privilege controls, and secure data operations in an enterprise environment.
• Demonstrated ability to troubleshoot complex application, data, integration, and workflow issues; assess ambiguous problems; and deliver supportable solutions.
• Clear communication, sound technical judgment, and the ability to balance competing priorities while partnering effectively across teams.

Benefits

• Quarterly bonuses
• Restricted Stock Units (RSUs)
• Paid Time Off policy
• Many region-specific benefits

Company Description

As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

(*Comscore, Total Visits, March 2026)