[Hiring] Strategic Pursuit Architect @NeuraFlash, Part of Accenture

Role Description

We are hiring a Strategic Pursuit Architect to lead our newly formed Strategic Pursuit Team , a dedicated, always-ready unit purpose-built to win competitive bake-off engagements with strategic prospects. As a Strategic Pursuit Architect, you will lead client-facing proof-of-value engagements that demonstrate the full power of Agentforce solutions in tight timeframes. You'll partner with developers, owning solution architecture, scoping, and live demos that showcase technical credibility and sell the vision. This is a high-impact, high-visibility role designed for a builder who thrives on speed, ambiguity, and turning prospects into customers through hands-on technical excellence.

If you love being on the front lines of competitive deals, demoing cutting-edge AI solutions live to enterprise buyers, and contributing to product go-to-market between engagements, this role is for you!

You'll have the opportunity to:

• Lead competitive bake-off engagements as the client-facing technical owner, including scoping, architecting, and delivering proof-of-value solutions on aggressive timelines.
• Demo Agentforce solutions live and credibly to enterprise buyers, showcasing real customer interactions handled by AI agents.
• Own solution architecture and scoping decisions, translating prospect requirements into demonstrable, technically sound builds.
• Direct and guide offshore developers (India-based) executing the build in parallel, ensuring quality and alignment with the demo narrative.
• Partner with the Pre-Sales team on selective engagements, providing technical depth during prospect conversations, particularly for deals likely to convert into competitive engagements.
• Smoothly transition successful bake-offs into signed SOWs, handing off context and architecture to the delivery organization so the pod can pivot to the next opportunity.
• Develop and refine Voice-first expertise across Agentforce Voice architecture, telephony integration, and conversational design.
• Serve as a "thought leader" with prospects, guiding the definition of use cases and articulating business outcomes that resonate with executive buyers.
• Partner with Sales, Pre-Sales, and Delivery leadership to refine engagement patterns, sales materials, and the Strategic Pursuit offering as it scales.

Qualifications

• 5+ years of hands-on Salesforce experience, including architecture, configuration, and development across Service Cloud and/or Sales Cloud.
• Proven experience delivering Agentforce or other AI-powered solutions on the Salesforce platform.
• Strong expertise in Agentforce Voice, Service Cloud Voice, Amazon Connect, or comparable contact center/telephony platforms.
• Demonstrated experience leading client-facing technical engagements in a consulting or professional services environment.
• Ability to scope, architect, and deliver proof-of-value solutions on aggressive timelines (typically 2-6 weeks).
• Strong solution architecture skills, including data modeling, integration design, and conversational design.
• Outstanding verbal and written communication skills, with the ability to demo complex technical solutions live to executive audiences.
• Experience guiding development resources and reviewing technical deliverables.
• Consultative selling mindset, comfortable engaging in competitive scenarios where speed, depth, and storytelling determine the outcome.
• Certified Salesforce Admin + Service Cloud Consultant or Platform Developer I certifications.

Preferred Skills

• Bachelor's Degree in Computer Science, Engineering, Information Technology, or related field.
• Salesforce certifications such as Application Architect, System Architect, or Agentforce Specialist.
• Hands-on experience with conversational design and prompt engineering for LLM-powered agents.
• Experience with Amazon Connect, Genesys, NICE, or other CCaaS platforms.
• Background in pre-sales, solution engineering, or competitive bake-off engagements.
• Familiarity with Salesforce Data 360 and its role in grounding AI agents.
• Comfort operating in ambiguity and shaping engagement patterns in an early-stage team.

Benefits

• Remote & In-Person: Flexible work arrangements, whether from HQ in Massachusetts or remotely.
• Travel: Anticipated travel commitment of up to 25% for certain roles.
• Flexibility: Culture of trust and understanding regarding work hours.
• Collaboration: Opportunities for feedback and suggestions to improve the workplace.
• Celebrate Often: Regular team celebrations and fun activities.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.