[Hiring] Staff AI Process Specialist @Cotiviti

Role Description

We are seeking a highly accomplished Principal AI Process Specialist to lead enterprise-critical process improvement initiatives that drive strategic growth and operational transformation. Looking for a senior leader with a proven track record of delivering significant process improvements with financial impact of seven to eight figures.

The Principal AI Process Specialist will lead cross-functional digital transformation and process improvement initiatives with high executive visibility, driving adoption of technical solutions across functions including:

• Finance
• Operations
• Sales
• Marketing
• Product
• IT
• Data Science
• Legal
• Compliance
• R&D
• HR

The role applies the right mix of methodologies and tools—including process mining, AI/ML, technical documentation, change management, data-driven optimization, and AI process improvements—based on project needs, with or without formal DMAIC/DMADV structure. Core responsibilities include:

• Technical process documentation
• Organizational readiness
• Change execution
• AI-enabled process improvement implementations

This position is highly self-directed and accountable for independently driving projects through adoption.

Qualifications

• 10+ years leading digital transformation, process improvement, technology implementation, or complex operational initiatives in large, matrixed organizations.
• Experience in health care or health care-adjacent companies.
• Consulting experience preferred.
• Experience partnering with Finance, including familiarity with budgeting, financial reporting, business metrics, executive-level reporting, and developing financial impact analysis.
• Experience working with globally distributed teams in remote environments.
• Demonstrated ability to manage multiple concurrent large initiatives with competing priorities, tight timelines, and evolving business needs is a must.
• Proven success scoping and delivering enterprise projects with measurable outcomes and executive visibility.
• Strong experience in technical process documentation, organizational change management, and executive stakeholder engagement.
• Bachelor’s degree in Computer Science, Business, Engineering, Information Systems, a health or medical discipline, or a related field; MBA or equivalent business and technology knowledge required.
• Required certifications: Change Management (Prosci, ACMP, or equivalent) and Lean Six Sigma Black Belt or Master Black Belt.
• Preferred certifications: PMP and relevant technical credentials in cloud platforms, analytics, AI/ML, or Microsoft Power Platform.
• Working knowledge of AI/ML, process mining, intelligent automation, technical documentation tools, visualization platforms, and Microsoft Power Platform.
• Strong communication, technical writing, stakeholder management, problem-solving, and ability to translate technical concepts for non-technical audiences.
• Highly organized, self-directed, and able to manage multiple priorities in a fast-changing environment characterized by ambiguity, change, and evolving complexity.
• Thought leadership background and experience introducing new tools and processes in a large corporate environment.
• Travel under 10%; remote work environment with virtual collaboration across global teams.

Requirements

• Ability to work independently as well as collaborate as a team with a sense of urgency.
• Professional with ability to properly handle confidential information.
• Be value-driven, understand that success is based on the impact of your work rather than its complexity or the level of effort.
• Ability to handle multiple tasks, prioritize and meet deadlines.
• Ability to work within a matrixed organization.
• Proficiency in all required skills and competencies above.
• Communicating with others and teamwork.
• Assessing the accuracy, neatness, and thoroughness of the work assigned.

Working Conditions and Physical Requirements

• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands, and/or fingers.
• No adverse environmental conditions expected.
• Must be able to provide high-speed internet access/connectivity and office setup and maintenance.
• Must be able to provide a dedicated, secure work area.

Benefits

• Base compensation ranges from $160,000 to $180,000 per year.
• This role is eligible for discretionary bonus consideration.
• Cotiviti offers a competitive benefits package including:
• Medical, dental, vision, disability, and life insurance coverage
• 401(k) savings plans
• Paid family leave
• 9 paid holidays per year
• 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti.