[Hiring] Senior Staff Machine Learning Engineer @Workiva Inc.

Role Description

Workiva is building a next-generation AI platform for mission-critical workflows used by some of the world’s largest and most regulated organizations. We are seeking a Senior Staff Machine Learning Engineer to define how AI is architected, deployed, and trusted across our platform at enterprise scale, where accuracy, auditability, security, and reliability matter most.

What You’ll Do

• AI Platform Architecture
  • Own the architecture of Workiva’s AI platform and core AI services
  • Shape how machine learning, Generative AI, and agentic systems are integrated across products
  • Lead the move from early adoption to production-grade, enterprise-ready systems
  • Define standards for model serving, retrieval, evaluation, governance, and platform reliability
• Agentic AI and Generative AI Leadership
  • Lead the design of enterprise agentic systems, including orchestration, workflow execution, memory, and multi-agent coordination
  • Design and evolve Retrieval-Augmented Generation capabilities for enterprise content and knowledge workflows
  • Establish evaluation methods and quality frameworks for Generative AI applications
  • Assess emerging AI technologies and guide adoption strategy for Workiva’s platform
• Technical Leadership
  • Influence technical direction across teams, products, and platform domains
  • Mentor Staff and Senior Engineers and help raise the technical bar across the organization
  • Partner closely with Product, Security, Infrastructure, and Architecture leaders
  • Align teams around a shared vision for scalable, secure AI at Workiva
• Security, Governance, and Reliability
  • Lead secure AI platform design, including authorization, runtime isolation, governance, auditability, and compliance
  • Establish best practices for AI safety, model governance, and customer data protection
  • Ensure AI systems meet enterprise expectations for availability, resiliency, observability, and operational support
  • Design for fault tolerance and operational excellence in regulated, security-conscious environments

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience
• 10+ years of software engineering experience, including large-scale SaaS platforms
• 5+ years designing, deploying, and operating production ML, AI, or data-intensive systems

Requirements

• Experience designing and operating enterprise AI platforms, including model serving, evaluation, observability, and governance
• Deep expertise in RAG, agentic systems, and large-scale knowledge systems
• Strong understanding of foundation model ecosystems, including inference, routing, prompting, and provider tradeoffs
• Experience with AI evaluation, secure AI systems, and regulated enterprise environments
• Proven track record leading architecture across multiple teams or platform domains
• Strong distributed systems, cloud-native, API, reliability, and operational excellence experience
• Expert-level Python proficiency and proficiency in at least one production language such as Java, Go, Scala, or C++
• Proven record mentoring senior engineers and technical leaders

Benefits

• Salary range in the US
• A discretionary bonus typically paid annually
• Restricted Stock Units granted at time of hire
• 401(k) match and comprehensive employee benefits package

Company Description

Workiva is the platform designed to bring confidence, control, and a competitive edge to the world’s most complex organizations. Our AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation—ensuring data is trusted, traceable, and ready to act on.